Bauer Optical Eye Care

If I could give no stars I would. WORST customer service EVER. I feel like I’m on a goddamn merry go round with these people.

After spending way too many hours of my life at LensCrafters, I finally found Bauer. The personal attention was great and this place is so convenient! They offer eye exams each week and they made my glasses within days. I’m so glad that such a great, reliable eyeglasses store exists in Hastings!

After begrudgingly coming to terms with my need for progressive lenses (hey, 45 is the new #$$%%^), I chose Bauer on the recommendation of someone I trust over the mall joints I have patronized over the, um, decades.
I don’t live near Hastings. This isn’t the neighborhood optician for me, nor is it throwing a bone to my cousin. It is my EYES.
I am happy I skipped the mall. First, a more than thorough, comfortable exam with an optometrist who asked me more questions in 15 minutes about my eyes and my habits than the prior 30 cumulative years of exams.
Then, a thorough comfortable and informative consult with Ed Klotz, the optician and owner, on how progressives would work, the process of transition, what to expect, and how to approach the new lens changes.
It is eminently clear to me that this place does not merely sell glasses, frames or lenses, they sell better eyesight. This was not about selling glasses for them, it was about my eye health.
Couldn’t be more impressed.