Burton’s Automotive Service

Well, I was a faithful customer for many years and paid what-​ever I was charged, but then I was kept for months regarding a problem with my car computer modules? and I was told that the dealership didn’t make them anymore for that year and this and that. I went to another place and they replaced them at a low price. At another time they «fixed» an oil leak and we took it back two times to show them that it was still leaking (oil on the garage floor and on a cardboard to show them) and they told us, «everything is fine and it is only residue from the old leak.» It continued to leak. I paid a lot of money for this service. After these two incidents we never went back. They lost one of their most faithful customer they had!!!

Just had the rear axles, gears, bearings, seals, and front left wheel bearing replaced. Very courteous and prompt service. My 2010 Dodge Ram 1500 rides like a new vehicle. Very happy with the service and the quality.

I love Burton’s !!! They have bent over backwards to correct a mistake that they did not make. They have gone to great lengths to make certain that I am a more than satisfied customer! Thank you, Burton’s for all of your help!

I visited this business twice. The first time we waited at least 10 minutes while 3 other customers were helped ahead of us. We were not acknowledged in any way until we were walking out the door. I normally would not have returned but this business is the closest that does state inspections. I went to get an emissions inspection and was acknowledged almost immediately. When I told them my reason for being there, I was told there was a 45 minute wait. While that is longer than I’ve waited at other locations, I decided to go ahead and wait. After 1 ½ hours, my car was finally finished. No apology for the extended wait, no other customers to explain the extended wait. I will never return to this shop.

Excellent customer service, no hassle! Good pricing and straight forward business practices will keep me coming back as a customer.