Harrison Car Service

I couldn’t be happier with the excellent, professional, and super friendly driver at Harrison! I was kept up-​to-​date via text with driver’s name, ETA (which was super prompt!) and felt safe and completely stress free going to the airport and being picked up. Cars are comfortable and clean. While the price was more than I originally wanted to spend, I’m glad I did!!! I’m now their new, loyal customer! THANKS, Harrison!
1÷17÷16 — ANOTHER FANTASTIC EXPERIENCE with Harrison Car Service!!! A super prompt driver, Ron, was exemplary, and his car was clean, large, and comfortable. Ron was very helpful and drove carefully and made great time! Bruce was in touch with me by phone in real time to make certain I was happy and comfortable. Why would anyone use any other service? FIVE STARS PLUS FOR YOU GUYS!!! And thanks to wonderful driver Ron!

This is an excellent, reliable car service. Cars are clean and the drivers are friendly and professional. That cannot be said for many Westchester options. Email/​text communication along the way. This is our go-​to airport car service.

This service has been great during my NY visit always prompt regardless of the hour of day
They also know your name and address you by name when you call — a nice touch from a customer service perspective

Used these guys for a recent Westchester — LGA airport trip when our usual service didn’t have last minute availability. Very professional, friendly on the phone. Price was about average. Great communication via e-​mail. Driver was right on time. Drove safely and reasonably, and got me to the airport in the usual amount of time. Driver was friendly but quiet, which was appreciated on this 6am run (I’m not a morning person!). So overall, solid job.
I take off one star only because of the vehicle — it was an older model car, clean but brake rotors were clearly badly warped, whenever he hit the brakes, the thing pulsed like crazy. Sounds like a minor gripe, but I’m a car guy, and this is a basic maintenance issue (I mean really, it’s like a 30 minute job to swap some brake rotors) so it makes me wonder what other maintenance issues they’re skimping on. Again, probably a very minor issue, but it’s worthy of a star in my book.

This is by far the best taxi service I’ve ever used. We live in Mamaroneck, NY, and our local taxi companies and their drivers have been, over the years that we’ve used them, consistently late (or not showing up at all), crowded with other passengers, and rude. I wish I had known about Harrison Car Service sooner.
I used them this past week for trips to and from LaGuardia Airport from our home (I was away for a business trip). I booked online, avoiding any phone conversation errors, and got back detailed confirmations with pick up times and locations and a detailed price quote. I was able to pay online, avoiding the hassle and time of paying the driver each way in the car.
Before each pickup, they sent me a text and an email with the name and phone number of my driver, and for the return trip, they also included a photo of my driver (!) so I would be able to find him more easily at the airport. My flight home arrived about 45 minutes early, and I already had a text waiting for me when I landed saying they were there early to pick me up. The cars both ways were spotless, and the drivers even wore neckties.
Amazing all around. I will never use anyone else.

Excellent. Booked a 6am car at 10:30 the night before (online) with no problem at all. They were prompt and polite and sent so much info ahead of the driver I couldn’t believe it. Nice, clean car and so professional. Very impressed. Will use again for sure.

Harrison car service was extremely professional, the cars are clean and the driver extremely friendly and punctual. You receive emails indicating who your driver is and when he has left to pick you up. Great same day service. I called at 8am and had a car for 1130am. HIGHLY RECOMMEND!

My first time using this service. In a word… excellent. On time, nice, clean car. Will the driver very pleasant. Excellent communications via email and text. Will definitely use them again.

First, I will say that Harrison Car Service had excellent drivers and was very reliable. The drivers were very friendly and courteous. They were great about sending email updates, texts with driver information and were on-​time for both my pick-​up and return from the airport. Prices are also in line with what other car service companies charge. The cars were very comfortable, clean and spacious as well. This review is not a reflection on the drivers, because the drivers get 5 stars!
The reason I am giving Harrison Car Service 1 star is 100% due to their customer service and billing issues, which is horrible. To me, customer service and accurate billing is extremely important when deciding who to do business with. My issue: I was over-​charged for the tolls, so I called Harrison Car Service to get an explanation on why I was charged $ 12.00 for each trip for tolls when we used the Whitestone Bridge which is only $ 5.33 for ezpass. The manager was extremely rude and failed to give a good explanation on why I was charged more for the toll than it actually was. He told me that I shouldn’t complain about this because the drivers work hard and I had good service. I explained that the good service has nothing to do with being overcharged for tolls. I told him the service was great and this was not about the service. He told me I am being, and I quote him «penny wise pound foolish.» The manager kept talking over me, almost yelling at me and was not listening to my complaint. I had to hang up on him because he would not even let me talk. All I wanted and still want is to be charged the correct amount for the tolls we went through on our trip, which is $ 5.33 for each trip, not $ 12 for each trip. That would mean I should be refunded $ 13.34. I explained to the manager at Harrison Car Service that my complaint was less about the actual money since it is a small amount and more about the principle of unethical billing practices — the line item on my bill says «tolls» and I should only be charged what the actual toll amount is. They are making money on the tolls from their customers and this is unacceptable.
Based on their unfair billing and extremely rude and unhelpful customer service I would NOT recommend using Harrison Car Service. There are plenty of other car service companies in Westchester that you can use — try another one so you don’t have to deal with unfriendly people and get over-​billed.

First rate service. Very reliable and relieve a lot of stress.
Discovered Harrison Car Service during a family emergency while in the NY area. They were able to take a lot of stress off of our family in terms of picking people up from the airport and getting them where they needed to be.
We used them again to pick someone up in the NY area during another family event. Turns out the weather was bad and the flights were delayed. But no worries, they monitor flights, and take care of everything.
The customer service on the phone is wonderful, friendly and re-​assuring that all is going to be ok.

Found Harrison Car Service via Unilocal when I was visiting the area for a wedding and needed transportation to JFK for an early flight after the event.
The booking process was very easy over both e-​mail and phone. I found the office staff to be very courteous and helpful in organizing the vehicle I needed for our group.
The driver showed up early, and had a large, clean and modern SUV — exactly what was requested. He was very courteous and discreet.
Overall an excellent service.

I began using Harrison car service about two years ago after using my local taxi service for airport rides for a number of years and I couldn’t put up with the filthy, flimsy cars they were showing up in.
The Harrison drivers are always on time and very professional. The drivers, for the most part, talk as much as you like or not at all — they tend to let you dictate the conversation (which I love).
The cars are always very well appointed, clean and plenty of heat/​AC.
The price is definitely more than the local taxi company but it is well worth the extra money for the comfort and peace of mine.
Only MINOR issue I had is one time I had an early morning pick up and they tacked on an extra «early pick up fee» that was not explained to me at the time of booking — after I called to inquire they were very apologetic (though they did not remove the fee).
I will definitely use them again for my next trip to the aiport.

5 stars! On time, clean car, and very professional! Thank you

We used Harrison Car Service to drive us to and from the airport. We have 2 young children and they were able to provide boosters for the ride. The drivers were nice and on time, actually early for our 7:30 am pickup. Our flight was an hour late coming in and our driver was calling me to make sure I knew where to find him easily. I would use them again in a heartbeat, and recommend them to anyone who is looking for a car service.