H.B. McClure Company

Attempted a DIY bathroom remodeling project and ended up screwing up the wiring. Fan and light were on simultaneously with one switch. Llyod fixed it no problem and was timely, courteous, and clean! Will be using them again.

This summer we moved to HBG from VA. We had Air Conditioning out in our house. There were some hiccups along the way, but HBM did a really wonderful job of making everything g right and worked very well with us. I’m very grateful for them making everything come out right in the end.

HORRIBLE!!! WORST SERVICE!!! TAKES ADVANTAGE OF THE ELDERLY!!!
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!
Long story short. My Grandma needed her heater turned on and cleaned, guy came over and told her it was broken and it couldn’t be turned on. They set up an appt next morning to sell one to her ($ 3500-​$ 5000?). I drove over that evening from out of the area and turned her furnace on in 3 minutes. The thermostat wasn’t pushed in and wasn’t working. Very simple fix. I called the company to complain and asked for the $ 100 back that they charged for the person to come out. They flat out said no and they have to pay their guy money for the work! Work? The work he didn’t do or the work it took to con and elderly lady into possibly buying new furnace? Avoid this company at all cost.

Ugh. Run, don’t walk. Had them out twice for two issues: AC and fireplace. Misdiagnosed both times. Quoted $ 495 to fix broken pilot light on fireplace. Called HearthSmart to come out. Wasn’t the pilot light at all, but rather a screw that was too small and losing connection. Completely cleaned the fireplace, touched up paint and fixed issue — for $ 160! So pleased. HearthSmart guy (Mike) told me that the pilot light only cost $ 120 and takes 15 minutes to install — so estimate was way inflated. Will be finding a new company for my HVAC needs as well.

The level of service really depends on who your technician is and it runs the gamut. Was happy with the first few services but the last two times, the service was extremely poor and they charged us the full amount for just examining what the problem may be. Will have to look to find another heating and plumbing service.

I’ve hired H.B. McClure for two different services. They cleaned our duct work earlier this year and it was a great experience. They made sure I knew what the process would be in advance, they did not make a mess — not even a spec — and they delivered on their promise — my hvac unit is much more efficient now. I’ve also called them for emergency (no heat) service right before Thanksgiving. They fit us in within 24 hours and had it fixed before they left. They have also provided us with pricing for various things like a new heat pump but I never felt pressured in any way. Great experience, highly recommend.

Very nice company to deal with. Extremely helpful staff, everyone from the office staff, salesman and technicians. Had a new furnace installed and everything went smoothly, fair pricing and very professional installers.
Highly recommend, especially after dealing with a horrible company from Palmyra that starts with a K but will be nice and not use their name.
Very happy I went with HB McClure.