Harper’s Ferry Wine & Gourmet

When you visit Harper’s Ferry, you expect cute little shops with friendly people who work there. When you visit a wine shop with a «wine tasting today» sign out front, you expect jovial people who are excited to have you try their wines. This place failed on both counts.
I walked in excited to taste wines, accidentally slamming the door behind me, making quite a racket with the door slam and the entrance jingle bells, and neither one of the two people behind the counter (looked like college drop outs) even looked up from their smart phones to greet me. I walked around the store for a minute, and still, they didn’t look up. They didn’t say one word to me the whole time I was in there.
An older gentleman walked in about a minute after I did, and they didn’t even look up to greet him either. He asked if they were texting each other, and the girl said «nope, I’m playing games on my phone.» And went back to what she was doing. The guy behind the counter still didn’t bother to look up. In fact, he couldn’t be bothered to look up once the whole time.
I usually buy stuff from wine shops, but I’ve never walked into a wine shop, or ANY shop for that matter, and felt so unwelcome. Even Wal Mart makes its customers feel more welcome than this, and this is a tiny little family owned place! I didn’t even want to look at the merchandise or buy anything because I felt so unwelcome. It’s too bad because the owner of the shop probably wonders why people don’t buy from his store, and probably has no idea that he is paying his employees to sit around and play games on their phone and be rude to customers.

If I could give this place zero stars, I would. And it has absolutely nothing to do with the selection of wine, or the store itself — it’s actually a very cute little shop. It has everything to do with the rude people who work there. If it was my shop, I’d fire them on the spot. They’re definitely bad for business.