Starbucks

Gave me the wrong order, and they were rude at the window. I also didn’t receive a receipt… :/​I’m going to stick with the one on Fort Hood street.

Awesome service! I definitely recommend it. Always clean and service will never let you down.

This is the worst starbucks in the area. They ALWAYS have a long wait, no matter how many people are working and how few customers are present. I stopped by the other morning and it took 20 minutes to get through the drive thru. When I asked the guy what took so long he said they were short staffed that morning, two days later I went by and again 20 minutes to get through drive thru (I guess they were under staffed again).

I love Starbucks, but avoid this one like the plague.
I lived in Seattle for almost 10 years, down the street from the first Starbucks, love it but now living in Harker Heights, Texas this is the complete opposite. I have to drive to Killeen, Texas to get a decent cup of coffee from Starbucks now.
Their drinks are inconsistent, never taste the same, the drive thru takes long, and I mean long, it taking less than 20 minutes even during their slow times.
Not only that but this place had gotten my coffee wrong at least 4 times, and its not that complicated, a venti, white chocolate mocha with an extra shot, its not rocket science…
I would not recommend this Starkbucks, im sure the get a lot of business as a result of them being down the street from Harker Heights Highs School, but honestly, if you can, go to a different one, because this place is not what a normal Starbucks is suppose to be like.

Like all Starbucks this coffee bar is the best. It is a bit smallish as Starbucks run, with only four tables, but he coffee is consistently good. One caveat, this location is difficult to leave from, it’s position on a main road limits the exits into traffic.

Horrible service and wait times. The staff are more interested in talking to themselves than getting drinks out. They got my coffee wrong, but I didn’t have time to wait longer to get it fixed. An employee that was off the clock was sitting at the bar distracting the working employees. The floor was filthy and dirty water was puddled around he «pick-​up» area.

Flys, Flys, and more flys.
Holy Crap. Stop blaming the ranchers. You guys need to take out the trash and turn on the AC. Floors sticky and stained. Trash is is over flowing at every visit for the past 2-​years.
Nasty

Consistent experience and delicious drinks/​food. I can’t believe I haven’t reviewed Starbucks even though I’ve been a gold card member for a years.

Sadly I will not go back to this store. I have given multiple chances and always the same issue. My expresso tastes burnt. And yes you can burn an expresso shot. I love coffee and willing to drink anything I get but when you burn coffee it just ruins your day. I guess I just expect too much from people who clearly hate their jobs and don’t want to be there.

The drive thru is crazy sometimes but, all the staff is so friendly so, it’s worth it.

I am a Starbucks fan and have visited several locations in the area. I really like the Harker Heights location. They never mess up my order and I usually don’t have to wait in a long line. The employees are really friendly as well.

They have the New York Times here, which took forever to find, so I am giving this place a million stars. Thank god for them –the only place to find a newspaper in a godforsaken town.

Very slow and half the time the employees are unhappy and act like they hate their lives. They are always out of things too. Belton is way better.

I can’t drink coffee as often as I used to, but I still really like this place. Lately I just go through the drive through, but it’s still great getting a coffee for myself or my family.
Drive through is nice, but going inside is better. I’m just wondering when Starbucks will get a bigger parking lot, and more seating inside. Drinking coffee in the sun is just too intense to sit outside.
Regardless, I WILL be back.
Keep up the great work, with big smiles.

We usually come here a fair bit, and our son gets a «blended hot chocolate with extra whip». You can’t make this stuff up. Most of the time it’s fine. But this visit apparently the order taker was quite precise or OCD or something.
Anyway, just letting everyone know how it can be sometimes. Most of the time it’s great though.

I tried the espresso for the first time today. I usually have something flavored, but today I wanted to taste the coffee by itself. I DO NOT RECOMMEND their coffee as it was terribly awful. They are definitely not high quality beans. WARNING to others! only buy the flavored drinks that cover up the burnt coffee taste.

Best service ever. They are always Curtiss. The drive through is full but they get through the line quickly

The staff is friendly but they never seem to get my order right. It is frustrating when you are in the drive thru and don’t notice until you have left. Today I ordered a tall nonfat Carmel mocha no whip. I received a grande whole milk mocha. At least they got the no whip right. I do not have this problem at the trimmier location.

Big THANK YOU to the #harkerheights night crew at @starbucks. Went in at 5 till close after a very long, rough day. And instead of complaining at how close to closing it was, they made my drink with a smile and gave it to me on the house. They definitely know how to keep their customers coming back and loyal. I am so thankful for the kindness that was shown even though it seems like something really small. #pimpinjoy #harkerheightsstarbucks #hhstarbucks

So let me start this off by saying I’m really not a fan of Starbucks stores in general… I appreciate the brand but more often than not… the coffee turns out tasting like garbage water.
So, that being said, here I am. I hopped in my husband’s work truck with him to go on an adventure during my current unemployed state. I was dropped off here as he went to go paint something… ANYWAY. I get here and I go for the usual: Grande Caffé Mocha (yeah, they even spell café douche-y…two f’s.really?) and a slice of pumpkin loaf (favorite from college).
The pumpkin bread is surprisingly not stale.
The coffee… oh GOD! This is an ABOMINATION to coffee that was clearly made by someone who does not actual enjoy coffee or is just completely oblivious (I would be on either or both). Water+“chocolate” flavored dirt… yuck.
That being said, the location is clean, the staff all smiled, and the girl at the counter was super friendly and even apologized for the long wait (women in front of me needed literally everything spelled out… newbs.). I did however find it odd the way the apparent manager described the differences between a mocha and a latte etc… just wrong. Oh well, it’s Starbucks!