Confetti Rentals

If I could give this business less than one star I would. The customer service is terrible.
I went here because it was recommended by another business. Walked in and thought wow it looks pretty neat in here. Well I was wrong. The ladies at the front desk were not helpful at all. I specifically asked for CHAIR COVERS and Chair Sashes for my wedding. I was priced one thing and when I was given the quote it had doubled in price. (not even exaggerating) There was literally a 10 minute gap in time from what I was told and what Was printed. When I asked why she replied with oh well I misunderstood you. You sure quoted it currently on the print out. Anyways she was full of sorry excuses as to why she quoted me incorrectly. Thankfully my sister was there and she handled this because I am not nearly as nice as she is. After the lady running her mouth for about 5 minutes as to why we should understand why she was wrong I told my sister we should leave because I was getting irritated. The phone never works so you can’t even call to complain. She never offered to allow me to speak to a supervisor. NOTHING.
I completely understand making mistakes. I get it were are all human. But seriously you confirmed it by looking at the printout three times as you were speaking to me. When she gave me the quote she said «Oh the price went up a little». We are talking about a $ 400 bill that jumped to a $ 800+ bill. Then to demand that I agree with you because you were wrong is ridiculous. I would rather drive an hour or more away then ever return to this place again.

I worked with Confetti for my ranch wedding and they elevated what could have been on par with a backyard barbeque into a phenomenal event. Pricing was incredibly reasonable and they were so easy to work with. I DEFINITELY recommend renting a dance floor! We ordered a 10×10 which easily fit all of our dancing guests.
I only rented the essentials (dance floor, tables, chairs, flatware, table settings, linens), choosing to DIY all my décor. However, they an AMAZING array of gorgeous accesories sure to please any taste so go to the showroom and look through it all!
We had one glitch with my chairs: another event beat them up to the point of no longer being suitable to be rented. Confetti then offered me an even better chair at the same price point of my original rental. A+ for customer service.
Please keep in mind they are VERY busy so allow time for email responses; call if its an emergency… and almost nothing is an emergency until the week before your event. Also, they were totally accomodating to meet with me on a day the showroom was otherwise closed (I live 4 hours away and couldn’t make it in any other day).
Lastly, if you do not have other staff hired to set up the tables etc, definitely hire them to do so; don’t stress about it or make your family/​friends do it!

We are very pleased with the quality of service the staff at Confetti Rentals provides. We sincerely appreciate your responsiveness and the way you conduct business. You not only worked with my budget (several times) but you delivered fabulous and beautiful décor for our wedding reception. The ballroom was stunning, romantic and elegant. I received several comments from friends and family on just how beautiful it was. Thank you Confetti Rentals for helping bring my thoughts and envisions into reality. You truly are fabulous!