Blu Automotive

the one i appreciate most about these guys is there honesty. after taking my truck there 03/​04/​2016 i assured those guys i would give a review and here it is. from the moment i walked in i was greeted and treated with respect. they heard my issue and explained how they could assist me. they performed the service requested at a very reasonable cost and i left there a very satisfied customer. thanks guys.

Awesome and trust worthy place to get all your automotive needs! I have been going there for over ten years and have referred all my family and friends! Luis and all the team at Blu’s are nothing less than fantastic. They take the time in each and every one of their customers, and always with a very welcoming attitude. I know that Luis would always be 100% honest in his recommendations, and not suggest a repair if I did not in fact need it. This is always an issue when you go to unknown places for a simple repair. Not at Blu’s. I never have to feel that way. I give Blu’s a five star rating because it is a quality business. The basis for a successful company is word of mouth, so if a customer is happy with the service they get, they are going to refer people. (Which is what I have done) The prices are good, service is good — go to Blu’s and see for yourself!

Blus is the best repair shop I’ve ever been to. I’ve been referred here years ago, now all my family and friends come here. Friendly, and amazing team, they always put the customer first. Luis is amazing, very knowledgable and breaks everything down for you. I will never go any place else. They ALWAYS go above and beyond for the customer! :)

The members of this auto shop team are all top notch. Very friendly, informative and honest. I have been taking my Toyotas here for almost 10 years and have never had a bad experience. It’s easy and convenient to get appointments and arrange a shuttle if need be. Plain and simple the owner Luis runs an outstanding shop.

These guys stand by their work, PERIOD. Long story short, I had my car worked on and the original problem wasn’t fixed but other repairs were made. As a result, the original problem that obviously remained a problem, caused me to miss a night’s work due to my car not being able to start. After having AAA start my car, I brought it back to Blu where I explained what had happened, and they gave me a credit that covered my lost wages for that night. Daaaaaaaammmmmmn! Who does this??! THEY DO! They stand by their work and their work ethics are simply amazing. They gave me a loaner car and kept my car for a few days just to make sure it was good to go. So how much did they charge me after they fixed the original problem? Not a PENNY! Look, these guys aren’t cheap, but they are the BEST. These guys set the integrity level of mechanics to a new high that can’t be matched. They WILL fix your car to the best of their ability, and if by some chance that doesn’t happen, they STILL will do everything in their power to make things RIGHT. Choosing Blu for your automotive repairs is the biggest no-​brainer in the history of mechanics.

They do good work, but they are not cheap! I guess you get what you pay for…

Highly recommend this place. Luis was super helpful when I went in to get some scratches on my bumper fixed. Really glad to have found Blu!

Blu has done work on all my cars, because I get instant acknowledgement and professional work done on my cars. The people that work up front are very friendly and take care of you at the counter with explanation of services and recommendations. The mechanics are very clean in their uniforms and make sure not to get your car dirty. I had my Toyotas serviced there both for auto and body. It is easy to make appointments online for oil changes or to get reminders for tuneup services. I no longer have Toyotas since i sold them, and now drive a Fiat 500C and a Fiat 500L Urbana Trekking and they have been doing all my service for Fiats too. Unless it is warranty work, Blu is the only people I trust to touch my cars based on the excellent work they have done so far, much better than any shop I have every gone to. They are well trained techs and knowledgeable staff treat you well. There is good coffee in waiting room if you are doing simple things that don’t take too long.

I am writing a review on blues automotive in recognition on excellent service as well as courteous and friendly service, now a days it’s hard to find a good and honest shop, so it’s definitely nice when you can find a place like Blues, the owner Luis, as well as Dave and the rest of the team are very much appreciated for the service they give me. Thanks.

I was shopping for a used car and found a salvaged one that looked good, but I wasn’t sure about it’s condition because it had a salvaged title. Before purchasing the car, I took it to Blu automotive to get it checked out. I found Blu on the AAA website because they are AAA certified. Anyways… about the actual car shop…
The guys were so ridiculously friendly and helpful and kind. They assessed the car in about 2 hours, which is normal. And they told me what was wrong and they even took me under the car and showed me what was good and bad and everything. I was so happy with the service. Unfortunately I live an hour away so I probably will never be back, but I would come here regularly if I could.
Amazing shop. Great customer service. Very helpful.

Stopped by first thing in the morning and I was greated with a warm welcome. Unfortunately my 2014 Chevy needs auto body work and I came in to inquire about the process of having the repairs done. They did a thorough inspection of my vehicle and Marvin, along with his staff, did a great job addressing all of my concerns. And believe me… I had a lot of questions! Hopefully, everything will work out with the other drivers insurance and I can bring my vehicle in here for repairs. It’s close to my job and based on my first meeting with them they get a A++ on customer service.

Marvin and the entire staff are wonderful. I took my 2007 Tiburon to them hoping they could get some of the cloudiness off my headlights. The headlights looked like new when they had finished! Yesterday someone scraped my back bumper leaving a lot of white paint behind. Today I went in to have the damage buffed out. They did a great job and didn’t charge me! Marvin said it was a complimentary service for their loyal customers! Wow! I will now get all my oil changes and maintenance from them. It is inspiring to find a small business eager to build a cliental. Keep it personal. Keep it human. Power to the people. Again, thank you Marvin.

I decided to take my 09 G37 here after moving to the area and doing a decent amount of research. I can’t into words how beyond impressed and satisfied I am with Blu. They went above and beyond and I can’t thank them enough.
I needed to get scheduled maintenance taken care of plus the spark plugs. They quoted reasonable prices so I accepted and while getting written up mentioned in passing that I had wanted to repair a dent in my bumper but had neither the confidence nor experience to do so.
Upon my return to retrieve my car, they went over some items that they believe I should keep my eye on and get fixed soon. And they they casually dropped «Oh and we fixed your bumper for you.» WHAT!!! They popped out the dent and didn’t even try to charge me for it!!! Plus they washed my car so when I saw it again, it looked damn close to brand new.
All I can say is YOURE MY BOY BLU! THANK YOU!!! Don’t think, just take your car here. They actually care.

Got new tires from Blu. Rear one goes out the next week on a metal object on the street. Blu replaced it for $ 60. Great service. They reward loyalty.

Every time I bring my Audi to get service I always receive amazing service. I had minor issues with my car unfortunately hadn’t made an appointment but the staff took my car in and the problem was solved. Don’t write much reviews but had to share this place with everyone…

The most amazing people work here! I’m so glad State Farm referred us! We just dropped the car off and Blu’s employee made sure we are well taken care of and addressed all of our concerns. Cannot wait to get our car back.

Exceptional service!
One of my tires kept losing air pressure and I was too busy to deal with it. A coworker scared me saying I would end up on the side of the road with it blown out, so I found them on Unilocal.They spent over three hours trying to find a nail embedded in the tread. Everyone was very nice and several people apologized that it was taking so long. They drove me back to the office (I was on my lunch break) and drove my car back to me when it was done. They left the receipt on the passenger seat for $ 22 bucks! Get out! Thank you so much for saving me from blowing a tire out on the freeway. I will definitely recommend :)

Your car might let you down, your insurance might let you down but Blu Automotive never will.

I’ve been coming to Blu since 2001. Tons of accidents and these guys get my babies back looking like they came out of dealership. Luis is a great guy! Very knowledgable on every aspect of the cars. Insurance people have tried ripping me off and Luis told me, «don’t worry about it, I’ll take care of everything for you.» Once you leave your car in the shop he gives you constant updates till your car is back in your hands and deals with all the crap insurance agencies try to pull off. He told me things about my cars others never knew. Will never go to another shop for body repair. I will be a lifelong customer as long as I live here. HANDS DOWN best customer service I have ever received at a body shop.

This place is incredible! They have gone above and beyond for me a couple times now. I am so lucky to have found this place. Toyota would have told me I had to replace my bumper which would be over a grand and they are giving me cheaper options here!

This is as good as it gets folks. Been coming here for 13+ years and have never been disappointed. Luis and crew have fixed problems others couldn’t find, I’ve asked for them to fix things that they said didn’t need fixing. I recently took my truck to the dealer for some warranty work, and when I got the truck back it was grinding and making noise. Took it to Luis and the Blu crew fixed the issue, no charge. WHAT MECHANIC DOES THAT??? These guys do.
You can’t go wrong taking your vehicle here, whether its engine or auto body. One of the most honest businesses I have ever been to. I dread the day I move and have to find somebody this trustworthy to work on my vehicle. Give these guys a shot. You won’t be disappointed.

The Guy’s at Blu are a great bunch of guy’s. I’m not from the area I was on my way to do some business in Hawthorne and my Fan Belt broke. I called AAA. and they said they would tow me to Blu’s. I called ahead and told them the problem and they said they would handle it at a reasonable
after waiting an Hour and 45min the tow truck showed up. We got to Blu’s and they told me that they were going to lunch.
in the mean while I’m already 3 hours late for my appointment. So they told me that they would ask one of the tech if they would stay and get my truck taken care of 30 min later The truck was ready. and they even did an inspection add oil and replaced a bulb at no charge I Highly recommend Blu’s and if I lived out there they would be my tech’s Thanks again

Just want to say this is by far the best experience I have had with a auto repair place. The customer service is great, they always greet you with a smile, and I am totally satisfied with the work they do. Keep up the great work.

This is my 2^nd time at Blu Automotive Collision Center (I hate to admit) in the past five months. I’m just hoping that in this case things don’t run in three’s.
Just like the first time, I went in met with Luis, who now knows me by site, and of course by my car. Luis gave me my quote which is always very reasonable and doesn’t make me want to go anywhere else. Since this is out of pocket the cost is a main concern, but of course the finished product more.
Again, I brought my car back in a few days when the loaner (yes, a FREE loaner) was available. I was told my car would take six business days to repair.
So the end of the first day, just like clock work, I received an email from Luis with pictures of my car, and a written progress report. I have never had a repair shop send progress pictures of my car during repair. It’s really cool. You will get one everyday.
Day six my car was done, just as promised and looked great! I am lucky because I came across this place on my way to work. But now I will go to them where ever I end up working or living. They are amazing.
I wonder if they will get a frequent customer card. With 10 visits the next one is FREE?

The most knowledgeable and honest service advisors I’ve ever done business with.
They were able to find and fix a problem other shops couldn’t.
They use quality parts yet the prices are lower than most of the other shops in the area.
Definitely recommend!

Luis and his team are a pleasure to work with. I took my Honda Accord 2009 to get it repainted and the team went above and beyond to fix as much as possible and stay within my budget.
Luis kept in constant contact with me and sent me pictures almost every day to let me know what the status on my car was. He also dealt with the insurance companies and made sure they paid what the costs would be.
A few days after I got my car back I found a very small problem with the gas cap that wouldn’t open and I got stuck at a gas station. I called Luis and I was scared that because it was after store hours he would not be able to help me. However Luis asked me where I was and drove out to me to fix the problem in less than 2mins!
Overall I’m really happy with the way everything was handled and my car looks amazing. I highly recommend this place for their attentiveness to detail and great customer service.

Great experience, with no doubt THE most honest repair shop around.
Luis, Dave and the rest of the staff were great. They provided a quick accurate quote, and did the repairs in a very timely manner.
If in need of repairs don’t hesitate to stop by.
A+++ for the customer service and repairs