Altamont Summit

Thought I would write a short review about our experience at Altamont Summit Apt. So far it’s been a very peaceful and quiet place to live. Any issues are dealt with promptly, The staff is very friendly and helpful. It’s a really nice place to have a pet.
I reccomend this Apt to my daughter and she is considering it as well.

When searching for an apartment we had stumbled across altamonte summit and by this time all of the apartment communities were just coming together as one! Altamonte stood out with friendly welcoming staff and not broken promises. The community is great, the people that live here are not afraid to stop and spark up a conversation in the morning while on a walk, the views are great, the amenities are great, I was even able to cancel my gym membership. I recently was laid off from my company after a few years of working there. The staff was very helpful in arranging rent and let us slide pretty far and even waived our late fee! this is honestly one of the best close knit communities I have ever lived in. The parking can be a little tough although you look past it. Thanks Altamont!

The staff makes this a great place and they really try to address things when you bring them a problem. Repairs in/​around my unit were done the same day I reported them!
There is a problem with bikes being stolen (Mine included) and some of the residents don’t clean up after their dogs but I really do believe the staff is looking for solutions.
Overall I would and have recommended this place to my friends/​family.

What happened to this place? The staff are rude, no customer service skills at all. I would not recommend this place. It looks great on the outside but that is about it. Parking just sucks. If you wanted to be treated with respect at all look somewhere else. I suspect that the reviews will continue to go down hill. Rent went up but nothing added to the value like an carpet cleaning ect. Don’t waste your money. They really need to retrain there staff in Customer service skills.

Best apartment complex there is, everything outside is always well maintained and workers are always friendly! All the apartments are very nice and cozy, I love that this place updates whenever someone moves out.
The only bad part is that my rent got raised although my apartment didn’t get updated or anything. So why raise the rent?
Other than that I highly recommend these apartments!

Lived here almost 2 years now and loving it! The professional staff has gone out of their way several times to accomodate my needs. Very friendly yet professional including office and maintenance staff! Not apartment living here… more like resort living!

Before my fiancé would let me buy a house in Happy Valley, she wanted to rent first to make sure she was comfortable with the area. We interviewed a handful of apartment complexes before we settled on Altamont Summit. We had a very strict criteria when looking ranging with everything from general cleanliness to management interaction. Without hesitation I can honestly say that the staff at Altamont blew everybody away. The complex is cleaned daily, their repair staff is incredibly friendly and always address me by name (they have over 400 units) which is always a nice touch, their pool/​Jacuzzi and workout facility is spotless. We enjoyed living here so much that we moved from our 1 bedroom unit, to a 2 bedroom overlooking the city. I was a little apprehensive with the process of switching units in the middle of our lease, but the management staff made the process seamless. I would highly recommend Altamont Summit to anybody looking for a comfortable, safe, fun living experience.

The property is well maintained. There are too many cars for the amount of parking spaces so all the guest spots are always full and people are having to park in the neighborhood across the street. There are so many dogs living here also that barking is an issue, especially if you like to sleep in on the weekend. On my last day, I checked for any utilities I owed and paid them off. Later, they came back and said I owed more because somehow they come due months after the usage. They must use different utilities than the rest of Portland.

The staff at Altamont take their time to get to know residents and they also provide small things which make me very happy with my living experience here… They have provided «Breakfast on the Go» brown bag breakfast for us who work early, and most recently I mentioned my recent engagement and I can home to a congratulatory note signed by the same and a gift card. This place is pretty awesome! (This review would be 5 stars but the apartments walls are super thin… But I guess that’s apartment living)

I have lived here for over a year and so far so good, the staff has been great and accommodating.

I just have to say, the experience of signing a lease here at Altamont is top notch. Under new management, this place rocks. Leasing agent Leena is very personable and will be completely honest in your best interest. ¹⁰⁄₁₀ would recommend to family and friends. I’ve moved 3 times all around Portland and surrounding areas in the past 3 years and coming to Altamont has been my best decision yet. So make sure you ask for Leena when checking this place out– and if she’s not there, the manager Kriste is also tremendously helpful and kind.

These apartments suck! Super nice on the outside but management is beyond up tight. They just started towing cars of residents and any guests without parking permits. They also harass their residents. There is always a new note on my door or car explaining a new rule soon to be enforced. I would never recommend these apartments and cannot wait until my lease is up!

Received our deposit almost in full without any apologies or additional information. I think there have been some frequent changes of staff which might have caused this issue (although this shouldn’t be an excuse).
Happy to answer your questions/​concerns if you are interested in living here!

Only took a couple weeks but… My BIKES have officially been stolen.
Thank you very much Altamont…

Altamont Summit gave out cookies and cards on doors, as well as sent out emails to their residents to write a review on Unilocal if they’ve had a POSITIVE experience. I’ll admit when I wrote my review, I was very angry. What I wrote about the cats isn’t easily follow-​able but I’ve had Cat A for a while, and I paid a pet deposit when I moved in. After a few years we offered to adopt my nephew’s cat, Cat B. When we asked about adopting Cat B, they told us that they would charge us $ 25 of pet rent a month for Cat B. When they actually DID charge us, They charged us $ 25 for Cat A, and $ 25 for Cat B. They never told us they were going to charge us rent for Cat A, a cat we’ve had for years and paid a pet deposit for, and never paid rent for. It seemed like charging us pet rent for the second pet was an excuse to charge us for the first. When I did talk to the office about that, they said that they would fix the problem, until our lease renews in a month, so really they didn’t fix it at all. Their solution was a non solution.
That’s the reason I was so angry when I wrote the post because despite what they posted below, they weren’t willing to help me until I flamed them in public. I do feel like this place has potential. I feel like the gate situation is an excuse to charge more for a gated community and it has so far proved to be even more inconvenient. And I feel like getting quoted $ 50 a month for thicker blinds was hilariously absurd. That’s renting thick blinds for $ 600 a year. I feel like the office management would want to reward residents who don’t cause problems and who pay their rent on time so they don’t resort to venting online.

I contacted altamont to get a landlord reference. They made the process burdensome and would not provide any information. They are unhelpful and I would not recommend anyone do business with this type of a company. My experience could be unique, but it is my experience in working with Leah.

These apartments are in a great location and well kept… on the outside. The management is a complete joke, and they do not care about their tennants at all. Any time there is an issue with the apartment the maintenance and management always find a way to take the easy and cheapest way to fix things. There is no organziation within the staff, and it is obvious they don’t care to make things better. I have witnessed people getting in trouble for things against apartment policy, while others get away with it. The parking is absolutely ridiculous, and it is very frustrating if you ever wants guests to come over. They either have to park half a mile away, or risk getting towed for parking in terribly marked parking spots in which you can’t see the lettering. I would never recommend this establishment to anyone I cared about.

So when I first moved in the place staff was very welcoming and the only downside was parking. They just had a change in management and the place has gone down hill. I believe they kept only one person Mackenzie, she’s amazing so if you do check out the place, ask for her. Aside from her theres no one special.
The reason for my post is the other day I found out about some changes coming soon. First off as I mentioned earlier, there’s never parking, we have to park across the street from the complex and walk to our place. Now they are starting to tow people. So the only option is to park at the bottom of the hill and walk up. Not to mention in the next month or so they will be forcing people to give up there garage parking if they don’t use it daily.
This place does have its ups and downs if you don’t mind a walk it’s an overall a good place

Great place to live. Close to great shopping and restaurants. Easy on and off access to I-​205. Just 15 minutes to downtown, and 8 minutes to PDX. The management team and maintenance team are very friendly, and they are constantly keeping a high level of maintenance to the overall property. Many apartments have stunning views of the Willamette Valley and downtown PDX.

Do not live here! We lived there for a year and the parking situation is a NIGHTMARE. Also, upon moving out, they tried to charge us all kinds of erroneous charges when the apartment was immaculate and we even sent them a video. We are about to take them to small claims court.