It’s an okay gym if you can be there during off hours, otherwise it gets pretty packed. One star for account management though. I went pretty regularly until I had to cancel after I moved. I cancelled my account and they still charged me. They gave me a refund when I asked, but 6 months later I’m still getting regular calls about how there’s a problem with my credit card on the account, even after I talked to the staff about it and they acknowledged the problem. Thankfully that credit card was cancelled or else I’d be paying for this mess with more than my time.
Kristen A.
Classificação do local: 1 Ellicott City, MD
What a terrible gym. The trainers that work in this gym work for themselves… I saw Kristin. She is a total con artist, bullies you into buying gym sessions with her for a very unreasonable price and then on top of that a $ 25 a month membership to the actual gym. After being bullied by Kristin to buy these sessions telling me that«I need to give her a months notice if I don’t plan on buying more sessions bc she counts on this money to pay her mortgage and bills» I am not responsible for her mortgage. The reason I was not buying more sessions was bc I was having trouble with my own bills and needed a break from the close to 1,000 a month trainer/gym. A wk after buying my first sessions(mid month) and spending around 700 she came to me telling me I needed to purchase more bc the ones I had wouldn’t get me all the way to the end of the following month. I work as a hair stylist/eyelash extensionist in a commission based job I can’t imagine telling one of my eyelash clients she needs to tell me a month in advance of she doesn’t plan on coming anymore bc «I count on her money». It’s the nature of the business you lose some you gain some. She is totally unprofessional but the unprofessionalism runs clear across the board. I called the gym to tell them I would no longer be coming and to stop charging my card they said I needed to come down and cancel I could not do it over the phone. The credit card I used was then stolen so they could not longer take their automatic(rip off) payments out. I thought it was a dead issue and moved on. I get a phone call from a lawyers office informing me that this info was sent to her and I owe 105 $ to pay for the months where my card was declined(you know the months I was not going). Bad business all around. The gym isn’t nice it’s a warehouse with a bunch of weight machines. Stay away from Kristen and stay away from powerhouse. Do yourself a favor and find a reputable trainer.
Carolyn C.
Classificação do local: 5 Baltimore, MD
I know they don’t want to hear this, but this gym is like an oversized boxed gym – CrossFit style. It is awesome! They have tons of space, enough room for everyone to do their own thing. I have been here twice on a trial and wouldn’t say anything bad about it. Friendly staff, no judging(at least not verbal), clean machines, tons of equipment, clean bathrooms, open cubby holes(viewable and accessible at all times), fresh free water available, hanging TVs, and free weights all at a decent monthly price. If I wasn’t already doing CrossFit monthly and wasn’t a pre-signup member at the Elkridge Athletic Club then I would pick between this gym and The Colosseum(I love Tim and was a member at the Colosseum for a year so I would most likely go back here, but Powerhouse is way less crowded and that is always a plus).
Stephen B.
Classificação do local: 5 Baltimore, MD
Great place to work out. If you can’t find the equipment you need here than you shouldn’t be working out! No showers or towel service just real gym atmosphere and real people working out… no stupid lunk alarm! They also have a separate child’s room with lots of toys so you can drop your kids off to play while you get your work out on!