Comfort Matters Heating & Cooling

We have used this company for almost four years for service and repairs. This year we bought the service plan. Don’t know why we did not do that before! The ease and cost is not a lot more than doing it ourselves. Less hassle!
I have always been immensely pleased with courtesy, timeliness, thoroughness of job performed and prices are competitive for this area.
The company calls to remind of that service is due, calls the night before to confirm and then the technician calls the morning of the appointment to state the time of arrival!
Excellent service every time!

I received a direct mail piece from these guys about a «sale» on upgrading my HVAC equipment a while back. I figured yeah, typical stuff. I decided to call them just to check it out since I knew my system was almost 20 years old.
As soon as I met with them, I knew this was not your typical scam or budget company. These guys know their stuff. Wound up having a full system replaced. They were simply amazing. Top notch crew, all of which couldn’t help telling you how much they loved their job, and their attention to detail really showed.
Then I met Corey, the owner, and I knew where these guys got their work ethic. He was not happy until I was totally satisfied. Changes to the system from things I hadn’t thought about were never a problem. The yearly maintenance plan sounded expensive at the time but the argument about protecting the investment was sound. Now I’m glad I did.
Here I am 5 years later. The system still performs like it did on day 1. Their people do preventive maintenance twice a year (they call you to schedule the free service. no hoping you forget stuff). Any issue is immediately corrected. They have ²⁴⁄₇ service which I’ve had to use once. They were fast and less grumpy about being called in the middle of the night than I was!
There are not enough good things to say about these people. May not be a cheap budget outfit, but you truly get even more than you pay for with them.

I have discovered Comfort Matters. I had been with the «One Hour» people for years and had bad service to many times. Comfort Matters is local, individually owned and they provide great personalized customer service.