H20 Auto Spa

I went in today as my car still had remains of rock salt stains on the mats and pine needles in the back from Christmas as well as it was covered in sap from the trees. WOW what a great job they did! Since I had been there last they had raised their prices a few dollars and I was skeptical but it was worth every penny. I don’t have a negative thing to say. The attendants were very friendly and I was in and out in no time! I would give them 6 stars if I could!

Unfortunately, before winter I drove over a freshly paved road and sprayed tar all over the sides, rear hatch, wheels, tires, wheel wells, literally everywhere. I wanted to wait until winter was over to deal with it…
Made an appointment to get my CX-​5 cleaned up. I got my car back the same day and I cant even believe how immaculate it looks now! I mean, they even got the tar out of the wheel wells and off the tire sidewalls… It looks incredible. Had them do the interior too and I am not exaggerating when I say that it looks better than when I picked it up at the dealership brand new.
Not only did they do a great job but it was done quickly. I will be bringing my car back for sure and also recommending them to anyone looking to get a basic car wash or a full detail.
Thank you!

I’m shocked by the negative reviews on here, as I’ve always been happy with my wash/​detailing. Or maybe my standards for my vehicle aren’t as high. Either way, I’ve been here multiple times and had various services. This last time I had my interior done as well, and I was impressed with how thoroughly it was done. I can’t say the employees are too friendly, as they’re running around working their butts off and there isn’t much time for chatter. It was definitely worth the $ 22!

This should be a zero star review but Unilocal has not gotten around to that one yet. I went in 2 weeks ago to pick up a gift certificate for my sister. Their gift certificate is a receipt nothing more. I verified twice before I left that this was really all I needed also being slightly afraid that in the fast pace lifestyle I live I was going to lost the gift certificate before I could give it to my sister for Christmas. Sure enough 3 days later, the piece of paper was no where to be found. I called H2O hoping that they would be able to do something and I was so grateful that the gentleman I spoke to (also the one that purchase the gift certificate from) stated that they would replace BUT I had to come in the next morning. Okay, my mistake but I was grateful so I stopped in on my way to work. The gentleman that was there this morning told me that he could not help me but to call the owner (his number is on the counter) and he would replace the certificate. Again, I was not expecting miracles because it was my fault but I was now told by 2 different people that they would void and replace the old certificate. I called the owner (Tony also owns Diamond Detailing) and he stated that he needed to verify all of my information to make sure that I was being honest. Again, perfectly fine, I totally understand that he needs to protect his business as well and he would call me the next day. Around 3 he never called so I called him and then proceeded to call him the next 3 days as we are now into the week of Christmas and this was my sister’s gift. Tony has now ignored all of my calls and refuses to honor what his employees and what he told himself Friday morning on the phone. He has the right to do so but be honest about it don’t jerk people around. I will never do business with this place and will stress to family and friends to avoid this place as well. This is not the right way to treat customers.

This is one of those places that does not bother to protect your back windshield wiper, and when their car wash breaks it off and you bring it to their attention, they tell you it’s not their fault or problem. You know, not replacing it is one thing, but they could’ve at least offered to refund the cost of the wash or a free future wash. Terrible service! Do not go here!

Great car wash and interior cleaning. Basically no wait for service and everyone I spoke with was polite.

Not recommended. First & and last time here. We purchased the exterior/​interior wash for $ 19.00. They sprayed the floor mats with water and threw the wet floor mats on the seat. It took an hour to dry and vacuum the car. The vehicle still came out dirty and the dash didn’t look like it was even wiped down. It was empty that’s the only reason we stopped it and now we see why it wasn’t busy.

With all the car washes to choose from, I will come back again. Great place, great job, car looked great.

Horrible place
Smashed my door into a wall and told me they did not have time to deal with it
Never go here

I’ve been to several other car wash places in the area and this is one of my favorites. They’re fast, but still do a pretty good job inside & out.

I have been to several other places for car washes and they do an exceptional job outside and inside. I need a much needed car wash and interior cleaning. They went above and beyond with my car. I never spent 40.00 on a car wash before, but it was well needed since I haven’t touched my car in ages outside or inside. I am usually a clean guy so I never really needed the inside clean, but I decided that with the salt from winter and with my only day off I said what the heck. 45 minutes to clean with the top wash. No problem.

I am not sure how well they wash cars, but their customer service is phenomenal. We were locked out of our car and they helped without any question. So great! I’ll definitely be giving them my business! I am so grateful for their kindness.

First and last time I’ll be back here. I got the exterior/​interior wash. The interior of my car was worse after they washed it. They simply sprayed my mats with water and when they flung it in my car, the water went all over leaving spots from water/​salt all over my car. The back end of my car is still dirty and it didnt look like they even wiped the door jams. There are definitely swirl marks on my car which is less than a year old. I do find it convenient that all the «not recommended» reviews are the one star or ones with issues.

I’ve been coming here since they opened and always a quality job! Spend the $ 21.00 and get the Exterior/​Intetior, you wont be disappointed!

Took my car in after a brutal Chicago winter and had a full interior and exterior detail done and can’t complain. Great job!

I have a 2012 ram and they did a great job I will deff come back. Great job guys

They did a decent job of washing my car and doing the console wipe-​down. Whoever did the console wipe-​down must have been a smoker because the inside of my car definitely smelled like an ash-​tray after they got done (and I don’t smoke, so the smell wasn’t there beforehand).
Probably won’t return since I expect my car to actually smell better afterwards…

I’m will «not» be back! I only came here to try it out and very disappointed!
They did not vacuum out my compartments, didn’t clean the back pockets in the back or clean the mirror on the passenger side. Dirt was still on the seat buckles, the leather head rests were not cleaned, all of the leather seats front and back were done half assed. I could have done a better job myself. They also sucked up plastic piece with their vacuum that was for my window lock, and that if they don’t find it will have to be ordered from the dealer. They said they would try and look for it and never called me back. No surprise there. I will not be coming back to this place, and you can be sure I will let everyone I know hear about this place, not sure how this place is still open.
And, there was never a person at the front desk. They said it would take about 4 hours which is average, they took 2 ½ hours, now I know why. This place is garbage!

I would probably give this place 2 ½ stars if I could.
Pros:
Fast service
Nice sitting area
Decent Prices
Cons:
I got the supreme package and they didn’t even vacuum the back of my SUV
They left fuzzies all over my car, bad wash cloths
Inside of doors were not wiped down
Nobody in lounge
I have paid less for better service