Terrible service. No joke walked in there was one other customer being helped and no one else. There were two at the desk and one with a tablet. There was another lady with a normal clip board also. We walked in not even a single hello or hi was said. Since the lady with the clip board made eye contact with me she right away looked away then when I asked her for help she asked if I’ve been signed in and pointed to the lady with the tablet and nothing more. Seeing how all we had was a simple question no need to pull up an acct I just informed her of the question and she said it’s online you can change it there and left it at that. When I asked where she stated she did not know and that we had to just go online and look ourselves. Worst service ever.
Samuel P.
Classificação do local: 2 Hanford, CA
Service was great was told there was a promotion for buying lg g4 and gpad where buying the gpad would give me a 100 dollar rebate and the phone would get free extra battery and charger. I applied for the rebate on the website they gave me and was declined because I didn’t buy the devices during the right dates. Wish the staff knew what they were talking about since the promotion was a big selling point for me, very dissaopinted with the lack of knowledge.
Courtney H.
Classificação do local: 2 Hanford, CA
Poor customer service today. I don’t blame the staff, I blame the company. Obviously understaffed for a Saturday. Lack of training in handling customer issues as I witnessed a lady come in with a billing complaint get treated as she was a high school student complaining about a home work assignment. Also, little follow up on browsing customers in answering product questions. I’m only giving two stars because at least the store was, clean orderly, and air conditioning.
Nicole G.
Classificação do local: 5 Las Vegas, NV
Everyone was great. Johnathan helped me transfer my service and get a new phone. Great help! And the staff were all upbeat and helpful. Great store, and i’ll def be back for an ipad upgrade.
Shelley C.
Classificação do local: 4 Lemoore, CA
Roudy Is the go to man when I need anything I request him and have waited 45 mins just to have him. He is extremely helpful and explains everything to you.
Dave G.
Classificação do local: 2 Lake Stevens, WA
About 12 customers in the store with a staff of 5… SLOW! Been waiting for 20 minutes to be helped. Customer service is really lacking here.