Michaels

Better selection of things than HL. I was looking for cute chalkboard labels and they have way nicer ones at michaels. Also the workers are friendly and helpful.

I hate that I end up in here as much as I do. The aroma is overwhelming. But I have to admit, if this is your kind of thing, this isn’t a bad place to get your crafting business done. If I need help finding something or whatever, I don’t usually find staff in the aisles. But the ones at the counters are polite and helpful. Seems like a good selection and although the place is stocked just south of hoarderville, it’s usually tidy.

This has been the worst shopping experience in a very long time. I ran in there to get a few things for my business. I knew where a few were, but the one item I knew they had, I had no idea where in the store it was located. I found an associate and asked here where it was. She had no idea, directed me to wood working aisle and then walked away. Oh she was so wrong. I went looking for another associate, and there was not any others on the floor except for the cashier. I rung the bell in the frame shop three times and no one came out of the back. At that point I came across a young about 10 years old fuming because there was not anyone around to help him who worked in the store. I went up to the check out line, the two old ladies where were at the checkout stand when I entered the store 20 minutes before was still there. The cashier was taking his sweet time ringing them out, he had no sense of urgency, and really was poorly trained. I dumped my items on an end cap and walked out. How in the world can a national company have just the cashier on the floor, where is everyone who works in the store? So glad that Hobby Lobby is opening up next month!!! Avoid this store if you can!!! Not work the headache!!!

Its not JUST the best craft store in town. Its the only craft store in town. The prices on most of their merch is pretty reasonable in price. And they always have coupons available on their app. Glad we have something like this here in town

I have to take my rating down a notch.
I hate that this is THE ONLY big craft store in town. I used to really enjoy coming here, but now this place has gotten ridiculous on some of their prices. Was just in the other day and they were asking $ 39.95 for a square pillow… like one that you would put on your couch. Its just crazy
The prices aren’t so much the reason for dropping it down a star though, its the service. HORRIBLE… there is NO service!!! I have been in here on multiple occasions and can almost never find anyone to help you, then when you do track someone down they are of no help. I understand if they don’t carry a product that I am looking for, that is not the employees fault. But I do take issue when I ask if they carry something, they look at me and say ‘I don’t know,’ I don’t think that is an adequate answer. Or when you ask for help in locating something, they just point you in the direction and you are on your own. One day I was looking for burlap ties, as I had seen a craft idea on one of the items in THEIR store that had a price tag that said it was made in their floral dept. and the girl told me that she didn’t think that they sold it there. Well then where the heck did you guys get the burlap on this product??? So infuriating.
I also don’t like the new set up of the registers, its just a giant cluster…
They should really get their act together… and if you don’t believe me, you should try going in to the store one day,
#flagproof

I absolutely love this place! There is a huge selection of products for a large variety of hobby jobs. The wife and kids had a great time. The staff is also very friendly.

I want to tell you how horrible the policy is at michaels in hanford. I witnessed first hand 2 kids stealing, I was with my 2 young sons and husband and to make a long story short, as the kids were getting ready to leave I told the cashier I was talking to that the kid was stealing. He came over and grabbed about 6 michaels bags at an empty register and filled them. The employees excuse? «Our manager says were not allowed to do anything. They come in here all the time and do this»… Something about the possibility of the thief maybe having a mental disorder and the employee could get in trouble. Are you kidding me??? She told me I could call the cops but they couldn’t. Mind you, this is the same store that gives you an issue if you try to use two 50% off coupons (separate transactions)… Now I’m a paying customer. being told basically «don’t spend your money here just grab a bag and take what you want». There’s something very wrong here. After that, about 20 min later I went outside to leave and the boys were just hanging out outside like no big deal. So I did call the cops. Who knows if they showed up but you may want to look into this stores policy!

Michael’s is pretty much the only craft store here in town (boo) but thankfully, it’s a decent one. For the most part, I think this store is well stocked & neatly displayed (EXCEPT the pens. which annoys me to no end). I wish they had more of a selection in general. For example, the wedding décor is only one aisle — they could make so much $ if they had 2 aisles. Think about it store manager lady, please! However, if you are planning your wedding, I strongly encourage you to diy when it’s cheaper and start early. Use your coupons and stockpile! You’d be surprised what kind of décor they offer. I have found great things to use for my centerpieces/​table décor. also, they have CHALK MARKERS! i wish i had bothered to look when i was looking for them. The staff here actually told me they do not have them, so i recommend looking for yourself. Also, they do not sell material (like, for sewing) here & we no longer have a Joanne’s in town, so that sucks.
Other than that, i have no complaints. I love that they offer coupons in their weekend circular (40% or even 50% off) AND many times at the register you’ll get another coupon. This week, for example, they’re offering 50% off coupons. They accept coupons from your smartphone, too. And you may or may not know this, but you can totally use your coupon (on your phone) more than once during the week. It’s supposed to be once a day, but i would go in early in the morning and later in the evening (different girls on shifts, muahaha) & use my coupon twice in a day. Hey man, i got things to do! but let’s keep this a secret between us.
They also offer classes. They offer cake decorating (i believe right now they are even offering spanish classes) amongst other classes i cant recall off hand. The lady who teaches this class is actually doing my wedding cake! I really do like her work. Just go in and you can see the classes they offer. I really hope one day they offer sewing class cause that’s the one i am interested in.
I have gone to the Michael’s in Visalia & in Fresno too, and mostly, they are all the same. Fresno has a bit more, but it’s more crowded and congested. What was the biggest annoyance is that I’d see an item or two that the Hanford store didnt have.
What would i do without Michaels?!