Had an issue where my sunglasses were scratched in store after I took them in to get tightened … I had opted out of a warranty when buying them. Called & spoke with Corinne(manager) who asked me to bring them in to be looked at. The first time I took them in they couldn’t find my information in their system. After calling ahead the next time I was headed in & speaking with Corinne to make sure she would be there she gave me a completely new pair of sunglasses no questions asked. Great customer service!
Steven W.
Classificação do local: 5 West Roxbury, MA
Broke my glasses while on vacation. They were nice enough to repair the promptly and at no cost! Dont let the 1 star hater deter you, this place is legit!
Laine S.
Classificação do local: 1 Sharon, PA
They seriously need to get rid of that computer that answers the phone. It’s high pitched, annoying, and just plain inconvenient…