Douglas Pointe Apartments

Don’t let the pictures fool you. Douglas Point Apartments looks great but has very crappy service. I lived here for two years. Over the two years I can honestly say maintenance requests were probably put in once. During my time they changed management approximately three times. And whenever I’m phoned into the office people were either not answering phone calls, out to lunch, or busy with office stuff. My biggest frustration was when management didn’t acknowledge the shortcomings of the staff. If you know that you won’t place many requests or that you can fix apartment things yourself this place could be perfect for you. But if you expect to place maintenance requests, which is expected for any apartment complex, I would not recommend Douglas Point Apartments. The apartments were decent. Plenty of room with the two bedroom apartment for a new family. Children up to the age of three maybe. There’s a great grocery store right around the corner and plenty of play area for children. All of these things are not in the control of Douglas Point Apartments. But are great amenities. Even when we were moving there were issues around the amount that we needed to pay to move not to close our lease. The expectation was that we would move on a certain date and then they called and asked if we could basically move sooner. Yet they wanted us to still pay a prorated amount for that month. I highly recommend not to waste your money headache of Douglas Point Apartments

I need to know whether there are pest in this establishment before I rent here. Please leave reviews tenants!