Alamo Auto Service Center

If i could give zero stars I would. My car broke down on ⁹⁰⁄₉₄ and was towed here by AAA. While my car was in their «service center» no one was able to give me a straight answer as to what was going on with it and why it had stalled in the first place. After days of calling and having different male friends call, I collected several different stories but what I put together for myself was this: the hard drive crashed cutting out the power and forcing me to pull over onto the side of the road. When it got to Alamo, one of the guys in the shop quit while working on my car– meaning that he said «I quit» and walked out in the middle of doing whatever he was doing. Of course, no one I spoke to could tell me this, because as my name suggests, I am a female. They could however tell my boyfriend that story. My car continued to stay at Alamo in the parking lot in beautiful Hammond, IN for several days longer than was necessary since I’m assuming they had to hire more help to replace the computer.
if something goes wrong with your car, you are better off googling it, ordering your own parts, and fixing it yourself. Simply AWFUL business and business practices.

Alamo always comes through for us. We’ve been using their services for 15 years.
We trust Alamo. They don’t try and get every penny from you. They don’t throw in unnecessary services. We’ve brought them quotes and they’ve told us that we were misinformed (meaning the competitor was trying to pull a fast one).
They have good prices too! They are always below anyone else and that’s without price matching. They are the price others would have to match.
I like that I can go somewhere and trust that they are going to do what’s best for my car without overcharging and without doing things not needing to be done. I am so grateful to have a car shop that I can rely on!