Unbelievably rude employees. The front store employees during day shift are the absolute most miserable cashiers I have ever dealt with at virtually any retail store ever– ever!!! I am not even joking about this. CVS clearly does not care about how their customers are treated based on how rudely and consistently poorly I and other customers are treated by the daytime staff at this store. I specifically Go out of my way to try and shop during 2nd shift at This store just to avoid the bitch manager & day cashier, who is ‘immune’ to being fired even though I complained about her multiple times for very very legitimate, provable reasons. And the second shift staff is clearly disgruntled by the Day shift staff and the rude day time management. You can Just tell. If CVS didn’t give stuff away during their extra bucks deals I would have absolutely no reason to shop here at all. I don’t need the abuse from miserable old hags who watch you like a hawk & borderline falsely try to accuse you of shoplifting you’re NOT doing as a white woman buying cat food and fricking paper towels with a coupon! Where am I gonna put a 9 pack of paper towels, lady? Up my ass??? For real!!!
Carrie M.
Classificação do local: 1 New York, NY
This was, by far, the worst experience I’ve ever had at ANY drugstore. The pharmacy is staffed with incompetent people. I had a prescription to pick up. I was asked my name and I gave it. The girl spent three minutes searching for me online. She asked clarification on my name, «Are you sure it’s Carrie?» Seriously? I think I know my own name! Come to find out, they had put it in as Terry. Okay. No big deal. I have an account with CVS but had to provide them with all my info again because I hadn’t used this branch before. She took my insurance card and disappeared for about ten minutes. She came back and said they were working on processing the information and could I step aside for the HUGE line that had appeared behind me because only ONE out of THREE people milling about behind the counter was actually helping customers. I stepped aside. After TWENTY minutes of waiting! I finally asked what the status was. The pharmacist himself said to the girl… not to me… and I was RIGHT there in front of him…“Her insurance won’t cover it because it needs to be a mail order item.” I finally asked how much was the prescription(my co-pay is $ 5)…the cherry on the top of this whole fiasco? It was $ 7. SEVENDOLLARS. You kept me waiting for half an hour for SEVENFRIGGIN’ DOLLARS!!! I barely kept my cool as I pulled out a ten dollar bill to pay for it and stormed away, leaving my other purchases on their counter. I will NEVER do business with this branch again!!!