I went to get a new set of tires a few weeks ago for my Nissan Rogue. I did a little research online first for pricing. The store didn’t have the tires in stock that I originally wanted — but the guy I spoke to told me about a different tire that was similar in price/performance/quality. They were even a little bit cheaper than I had planned on. I called them at noon to make an appointment and they were able to get me in the same day at 430pm. The service took a little over an hour. They have a waiting room area(with super uncomfortable chairs) and everyone who works there is very friendly. I was even more pleasantly surprised with I was given a discount because they told me my tires came with a rebate, but it turned out that was wrong information. Instead, he gave me the rebate amount off of my total. I wound up spending $ 100 less than I originally thought I would. Their road hazard warranty is great. It ran me about $ 55 bucks, but I have had it before and would never go without it. It covers just about anything that goes wrong with your tire. Very convenient if you’re like me and have a habit of picking up nails in your tires!