PetSmart

After moving here from the west coast I needed a reliable place to bring my shiba for gland expressing and a nail trim. Both times I have been 100% satisfied. The team was friendly and very sweet to my doggie and she left happy every time. Plus, glands/​nail trim is a walk in, no appointment needed. I am very happy here and more importantly so is my Shiba :)

This is the pet store I frequent and I have to say the check out clerks are so very rude. They are slow and rude and have no respect. There are a few clerks that are so helpful, actually two, the are mature adults that always help. The young people that work in the store are just terrible. Today all the clerks ran over to the window «too look at the pretty rainbow» there were many people in line. Please do some customer service work with your employees

I love the wide variety of food there. My dog has several food sensitivities and Petsmart has the special foods I need always in stock and at reasonable prices. I also like their variety of live small animals and fish. Also, there is a nice variety of toys and leashes. Although I have never used their grooming service, I have heard pretty bad things. so I would stay away from the grooming area.

This store is the best! As a dog trainer, I frequent this store for all my training needs and recommend it to my clients. The staff is knowledgeable, courteous, helpful and always pleasant. The store is immaculate and the shelves stocked neatly. With a veterinary clinic and grooming center, it is your one-​stop shopping location for all your pet needs. This store also supports pet adoption by hosting adoption events for local shelters and rescue groups. They give back to the community and really care about animals and their needs. I really can’t say enough good things about this store.

This petsmart is AWESOME! From the customer service to the groomers, this place has it all! This store truly is an all in one store for your pet… They’ve got a veterinarian office in the store (Banfield), groomers, rescue groups, a dog trainer and training area, and everything else you’d find in a petsmart store… This isn’t an ordinary store though, it’s extraordinary! From waking in the store and being greeted by the cashiers to getting assistance on the floor from a food representative as well as a petsmart associate… To checking out and finding out how much I saved by using my pet perks card… It was wonderful! The associates are educated and informative on all animals and the care they need as well as the products that are in the store. They’ve even got, «Pet Care Specialists!» My experience here was amazing and I’ll surely be back… And I’ll bring my pup too!

Love this place. It’s clean, the staff is nice. My dog likes the food and treats. She also gets nice haircuts.

Incredibly rude staff. I complained to the manager who did not seem to care. I have never returned since. They are not kid friendly here.

Horrible service. Took my little shitzu for a nail and paw trim. They want to nickel and dime you. They have a service called Pawpedicure which includes these services with ear cleaning etc etc that the staff apparently is unaware of. When I told them it’s on the brochure the one lady grooming another pet left her post to come and see it for herself. You work here you should know the list of services you provide. My poor dog was frightened, not only was the other lady unfriendly but made my 7 month pup uncomfortable. I will not be bringing her back here even though I live down the road. I will gladly take her to the Petsmart in Princeton, much better service and friendly staff.

The store was very clean and no bad smell like so often in pet stores.
Though the girl I asked to help me, was clearly in the middle of something important, she dropped everything and helped.
Both the cashier and the floor manager helped me figure out how to carry a fish tank, and a new small fish on my motorcycle… Thank you for the help.
I will be back for more.

typical petsmart– this one doesn’t stand out as especially great or awful.
staff is friendly, and it’s usually easy to find someone to assist you if needed.
sometimes they’re out of certain pet supplies.
some things are overpriced, but the sales tend to be good. i prefer them to petco.
so, you know, a typical retail store.
— there is a banfield pet hospital and a grooming area in the back, and they do have a small training area in the front for classes.
— get a petsmart rewards card so you can take advantage of sales. it’s free. do it.
— there are plenty of ‘oops!’ stations around the store (paper towels, cleaner, plastic bags) if your pup makes a mess.
— they do have tag-​maker machines if you’re looking to get one made.
on of my favorite things about this petsmart are the adoption days on weekends. some great rescues bring adoptable puppies and kittens in to get exposure for them– fur babies find homes, so yay.
the best part though? you can bring your dog. other people bring their dogs. it’s like an unofficial dog show, and you can pet them.

Went here the other day. I am more of a Petco customer, but wanted to check this store out, since it is closer than Petco. The staff was friendly and very welcoming. The shelves were well stocked and they have a huge variety.
The one thing that popped out as soon as I walked in the door, there isn’t any tile flooring. So, it has that warehouse/​garage type flooring. I sure it may be easy to clean, but it wasn’t appealing. Another thing that separates Petsmart from Petco is the treat bar, where you can create your own bag of treats. So, those are my reasons to giving it 4 stars, overall good place to get your pets supplies.

This place makes me sick and i wish i can give them 0 stars! i took my dog here to the grooming department and when i picked him up he had a huge cut in his stomach that needed to be glued back together! the vet told me he actually needed stitches but being that no1 called me as soon as it happened and she let him just stay and wait it already started to heel a little! no1 in the place said sorry and they almost made it seem like i was the one to blame! i would never ever go back and i would not tell any1 to go! PLEASE RUN FROM THIS PLACE AND NEVER LOOK BACK! keep your pups safe!

I think they should allow pets in all stores. Some of the owners should be left outside, though. Lot’s of items for pets including training and grooming services. Is it fun to go to? Not for me. Just sometimes a necessity. The good thing is that you go there to buy things for pets. No milk, no bread, no beer. Although carrying beer might help make the trip more enjoyable.

I go here from time to time. Sometimes I’m able to get what I want, but why no crickets. every other time I come here they are out of Crickets and I need to feed my buddy. I got an idea … maybe order more crickets as you always sold out… Other then that it’s a pet store that sells pet stuff that you may buy to feed your pets.