Merry Maids

I’ve been using Merry Maids for almost 3 years now and really appreciate the work they do to keep our home clean. Their scheduling process is very flexible and they try to keep the same 2 or 3 teams assigned to our home so the cleaning style is condistent. They work around our dogs and, once or twice, our napping toddler!

I have dealt with Victor and the Merry Maids franchise in Hamilton for a couple of years now for cleaning for my offices. They do good work on a schedule that’s convenient for my staff, and when (not if– there are always problems when somebody else is cleaning!) there are problems, they come back out right away and take care of the problems without charge or complaint. The customer service is outstanding and you get the distinct feeling they listen to you. I recommend them without reservation.

Products use are similar to what I use to clean my house. Since this was the first cleaning, I am still looking at the products used to clean the bathrooms. I feel the ones I use may be better, but will give it another chance before I ask that they use my products.

My stepmom passed away after a sickness, my dad needed the house cleaned i emailed them and the next morning they were there and did a great job, thsnk you… we will be using them regularly.

The cleaners damaged my original woodwork in the kitchen and I have been trying to contact the company to no avail for the last two months. And this weekend, I was spammed by the very person I have been trying to contact about the horrible job they did and the damage from the oven cleaner to say that they’d seen my house and would I be interested in a cleaning? Really? Never again.

Today was my first time using Merry Maids in Hamilton. I am very pleased with the work that they did, how nice they were, and the price for the job. They even cleaned the window wells when I asked. I highly recommend their cleaning services.
I had an individual clean my house prior and she was more expensive and did not do as good a job. So, I decided to call a cleaning service having had a good experience with Molly Maid at our previous residence. So, I called The Maids and Merry Maids. Merry Maids had a better price, and as a result they got the job. I told them that they had to be here in 2 days time and they obliged my rush request.
The team of two women spent all afternoon cleaning my 1600 sq ft house. A third person came and spent a few hours doing the carpet. The house looks great!
Merry Maids offers carpet cleaning services. I find this very convenient and affordable. Other add ons that they offer include cleaning the refrigerator, inside of the stove, windows.
Like another reviewer, they did not show up at the time that the sales person said. They were a few hours early. This did not bother me, but I can see how it might interfere with someone’s schedule.
My one complaint is that I do not believe they cleaned the kitchen cabinets. I had to wash some food off the cabinets after they had already gone. A great job other than that. I’ve hired them to come once a month to clean.

After using Maid Pro for one year and being fed up with their lack of respect for showing up on time (I work from home and have a tight schedule), I decided to give these guys a shot. the guy that came over to give me an estimate was very good at listening at my issues with Maid Pro and assured me that they are SO MUCH BETTER!!! Well… methinks NOT. This is their first cleaning (today) and they were supposed to be here between 12 and 1. Well, it’s 2:30 and they decide to show up telling me they had 5 other houses to clearn. Frankly, I don’t give a rats A** how many houses they had to clean before mine. People that have no respect for time will not get my business.
AWFUL first impression… WILL NEVER USE THEM AGAIN