Not impressed at all. This is a very expensive swim school, but service was subpar. I stuck with it for several months sure that it would improve; however, it did not. Two weeks before class was to start, I could not get a set time/day verified despite several phone calls stating, I needed to actually know what day to plan on a lesson. Who can’t give you a time or day two weeks before classes start? Lessons were ok, nothing remarkable, classes had 5 kids each and things always seemed a bit chaotic and uncoordinated. One month I was instructed to get ear plugs for my child by their instructor, the next month, a different instructor, told me absolutely no ear plugs unless their doctor recommended it. What the heck? Can we get some consistency. It’s a small business, you’d think they’d be able to have instructors teaching the same way. Overall, I gave it several months, and was more and more disappointed. I wasted a lot of money there and the swimming never improved. I started my child in Foss and have been completely blown away at how much more professional Foss is and how much better the teaching has gone.
Karen H.
Classificação do local: 1 Minneapolis, MN
I really wanted my kids to attend this swim school. I stopped by the swim school last weekend and spoke with a gentleman there and he told me that to get my kids in, they would be put on a waiting list. He suggested that I call and speak to the lady who runs the place about whether my kids could get a confirmed spot. Unfortunately, I have been calling them for the past few days, at different times all through the day and no one ever picks up the phone. Pick up the phone!