Payless Auto Glass

Amazing service! My windshield had a ½ inch crack in it when I brought it to Premier Subaru in Branford. When I got to my car after paying the windshield was shattered-​something I was not advised of when paying. They were hoping I wouldn’t notice? Stay away from that dealership!
Needless to say, I was scheduled for a repair the following day and now my windshield needed to be replaced. Subaru’s glass partner couldn’t get me in for a month! My insurance representative called around and found Payless had the part needed. They seem to have a huge inventory. Jim at the front desk was professional and friendly. I would highly recommend Payless even if your insurance has a contract with another glass company.

I scheduled a windshield appointment online and checked the box asking if the windshield had sensors and someone would call. No call. The installer showed up and said he had the wrong windshield because my car has a rain sensor for the wipers. I told him I checked the box online for sensors and no one called. He said I should have called instead of scheduling online. He showed up a week later and installed a windshield that had a different sensor cutout than the original. Then my headlights were on all the time because it was the wrong windshield again. Went to the shop in Hamden and got a run around from the mgr. until I should him online info about the the correct windshield and pictures. Had to pay more for him to get the correct windshield shipped from out of state. A few days later the cover for the sensors in front of the mirror fell off. The tabs to hold it had been broken off and they tried to glue it in, which didn’t work. Done dealing with those incompetent idiots, I ordered a new cover from the dealer.

I put in a request online after getting a quote from them on their website. They were out right when requested on Monday morning since I put in the request on a Sunday. Done in under half and hour, and they were kind enough to even put the stuff back that was hanging from the mirror. The tech also pointed out that the passenger wiper should be replaced so it wouldn’t scratch the new glass. I hadn’t even noticed it took damage from the branch that cracked my windshield.
Highly recommend them. They saved me about $ 100 over the competitions quotes.

they saved the day on time clean and $ 15 less than others