Frequent this DD daily. Very busy, so there is a line sometimes, but worth it. Great people. Nice store
Anne S.
Classificação do local: 1 Hamburg, PA
I was so disappointed with my iced coffee at this DD! It tasted like the cream was stale. I NEVER complain about anything, but I felt like I was getting a bad product. I know what a DD iced coffee tastes like and this was not it! Disgusting! I brought it up to the counter and the woman could only tell me that the cream was fresh. Oh ok, thanks, but I am still not satisfied! Oh yeah and the manager was standing right behind her. I will not be coming back to this DD. Fortunately there are enough DDs that I can easily find another. I can see from the other posts that I’m not the only one that feels this way!
Stacy T.
Classificação do local: 1 Pottstown, PA
We went through the drivethru for coffee and donuts for a happy break in our travels. We were greeted by an uninterested, mopey sounding employee. My husband proceeded with an order asking for 2 popular donuts. «We don’t have those,» the girls says. My hubby proceeded to ask for 3 other types of donuts, to which the employee replied«We’re out of those.» When we finally picked something they actually had we drove away and dug into the donuts and unfortunately all of them were stale! Then my kids opened their milks and guess what? Sour! We went back to replace the milks and did not get an apology or sympathetic ear, she just sent another employee to handle the problem and walked away. We will not be stopping at this DD’s again.
Larry S.
Classificação do local: 2 Schuylkill Haven, PA
I frequent this location quite often(at least 1 – 2 times per week). I don’t go for coffee, but for the breakfast sandwiches. There is definitely a common theme here. The sandwiches are always inconsistent. Sometimes they are served hot with the cheese melted and they are crafted nicely. Other times they are served warm at best with a nice cold piece of cheese just laying amongst the egg and meat. Sometimes the bread or croissant is toasted nicely, other times it’s burnt, not toasted at all, or just downright stale. The other common theme is, the people on the drive thru are seriously rude. They never say please, thank you, your welcome, have a nice day, you can’t even get them to say hello to you. They hand you your change, receipt, and drink all at the same time and get angry if you can’t grow an extra hand to grab it all as they are throwing it at you. After receiving your change you can expect to sit for quite some time while they put together your sandwich. And forget going inside to complain if they mess something up. They will be nice to you until you make them aware of their mistake. I actually had someone throw a sandwich across the counter at me once because I complained that they put the wrong kind of meat in it. If it wasn’t for the fact that this is the only dunkin donuts I pass on my way to work, I wouldn’t come to this place at all’
Mallisa A.
Classificação do local: 1 Brooklyn, NY
I just got back from hershey park on my way home decided to pull Into this place the drive thru. I mistakenly pulled into wrong part of drive thru so after waiting on line for 10minutes was told did you order through the intercom I said no I didn’t see it. The older woman who works the window with glasses the team leader I guess or something was very very rude and was def racist. She would not take my order at the window she said you have to order at the intercom I said I’m sorry made a mistake I passed it she was like o well. I said we’ll I’m right here you just can’t take my order she said no??? Wow I can’t believe it wow. She said you have to go back on line u looked behind me there was like 7 car line! She said you have to go back wow I would never ever go back to this racist town or this racist Dunkin donuts ever in my life again!
Sean P.
Classificação do local: 2 Ashburn, VA
This store is really inconsistent when it comes to making coffee. You can get three of the same coffees(e.g. vanilla latte), and none of them will taste the same. The donuts are standard issue, but when it comes to coffee, it’s a flip of a coin. Will it be tasty and delicious? Will it contain sadness, misery and a tinge of regret? The inconsistency is too great when it comes to their coffee. Breakfast sandwiches are lacking, too. The bread sometimes tastes stale and flavorless, othertimes fresh and deliicous. There is just no consistency. As for the Baskin Robins portion… don’t. You’re better off going to Walmart or Wawa for ice cream(they’re just around the corner). Do you REALLY want to pay $ 10 for a mediocre shake? If so, this is the place for you. I’m not kidding. The cost for a shake is about $ 10, and there’s NO reason for it. All their ice cream treats cost about 50% more than they should, and I’m really not sure why. Even the employees at the store commented that they thought the costs were ridiculous when asked. Go for the donuts, play the coffee lottery, avoid the ice cream.
Naomi S.
Classificação do local: 3 Schuylkill County, PA
Fine for a dunkin/baskin Robbins. But no wifi. Really?!
Sisa R.
Classificação do local: 1 Leesburg, VA
I was in this store on Wednesday July 28th around noon. I ordered a medium regular coffee for my drive home two hours away. I had my lid closed until I got in the car and had my a/c on so I never opened my windows. As I enjoyed my coffee, I came to a slimy surprise towards the end of my drink. I spit it out and out came a tiny dead bee from my last sip. I know it had to be in there the whole time b/c normally I leave the lip lid closed b/c I am paranoid of something crawling in there like that. Needless to say, I am very disappointed & will probably never go to that particular Dunkin Donuts ever again!