Organica Wax and Beauty Studio

I came once before for an eyebrow wax and had a very pleasant experience. I went recently and it was just the opposite. I parked in the spot 110 labeled for the salon upon arrival, two woman were sitting outside talking and informed me I cannot park there it is for the salon. I told them I was going to the salon and then waited inside for their help. About five minutes later both woman walked right in past me, and finished their coffees. I was completely ignored, for about another three minutes. I then asked if I could get a wax and they told me no appointments only. Nowhere in the salon or on their website says appointments only, except for Monday. The woman was unprofessional and rude. The other woman continued to ignore my presence. Even if I had an appointment it would not have changed their attitudes. They cared more about the parking spot then the do about their customers. I would not recommend this business.

I’ve been a patron for several months now. Never thought to check-​in and submit a review. Julie is awesome! Pretty painless waxes. She likes to keep you distracted by talking and laughing throughout the process. She is also very efficient on time and gets you in an out in less than 30 minutes. The prices for waxing services are very fair.
Team Julie!

Went in for an underarm wax. it was the worst experience! I ended up buying Neosporin, have not been able to sleep for two nights, and hiding my underarms for three days! Her name was Margaret (from Bulgaria), she ripped my skin off and the whole waxing procedure was extremely painful. She said: «You are very sensitive» Of course– if you rip my skin off and leave me bleeding!
I have been waxing my underarms for 10 years (both soft and hard wax) and never, ever it was that painful, unprofessional, so much skin beeing ripped off.
I could not sleep because of pain, had to buy Neopsorin to ease the pain and heal the wounds. I will definately dispute the charge and never go back!
Also, I regret I even left a tip (it was funny how Margaret came to look at the receipt I signed, looked like she is dissapointed I didn’t leave her bigger tip).

So disappointed. I bought a Groupon for a bikini wax and the last times I have gone they would charge me $ 15 – 20 extra to make it a Brazilian (Not bad considering how much they are usually). When I got the wax done and provided my coupon the woman wanted to charge me $ 30 more which made no sense since that’s how much the wax would be if I paid full price without a coupon (#10 I had already paid online plus $ 30 at the store). The woman who did the wax and charged me was really nice and called her manager who was rude when I tried to explain the situation to her. She was obviously not understanding the fact that if you have a coupon you should not be paying full price regardless if it is a different service you are paying for. She was European so maybe there was a language barrier preventing her from what I was trying to explain. The worst part was that finally after about 7 minutes of us getting no where with our conversation she asked me how much I wanted to pay and I told her $ 20. She said that was fine and the difference of what was owed was going to be taken out of her pocket or that of the woman who had done the wax. This was obviously a manipulation tactic that I did not appreciate. She also asked me why I even bothered getting a Groupon if the salon’s prices were so fair. My frugality is none of her business and it’s not the best idea to question customers who are giving them business. This place obviously does not subscribe to the school of «customers know best» which is a real shame since I had been there over 3 times and hadn’t had a problem. I will not be going back as I felt manipulated and cheated.

I have been here once before for a mani/​pedi and it was great. It’s a very low key salon in a new strip mall. I bought a Groupon for a shampoo, deep conditioning, and blow dry and called to schedule an appointment. The Groupon said in big print NEVER EXPIRES but it had an expiration date of ²⁄₁₃. I called to make an appointment and then called an hour later to change it for the 14^th. The owner got so upset she asked me to call Groupon to get my money back and hung up on me. For a company that just started they have horrible customer service and will never give them my business again. Not to mention I couldn’t understand her Russian or Romanian accent. Very disappointed!

If I could this «no stars» I would. They ripped my skin off down there during a Brazilian wax. The girl didn’t mention it. I started itching down there hours later that’s how I noticed the problem. I returned the owner tried to fix it she returned my money nd gave me a card for a free wax. Needless to say I won’t be going back. The other wax girl seemed really informed but the chick that waxed me was a mess. She used soft wax which hurt so much more than the hard wax usually used. The strips took off my skin if the photo wasn’t so graphic I would post it. They use“organic” wax that’s why I tried them big mistake. The waxing was very painful I was shaking nd I’m usually a champ at taking wax pain. The chick started to wax me without gloved I’m like wth this can’t be safe. Nd lets not mention that I saw her «double dip» a million times. She only used one stick the duration of the wax which made me flip out without finishing the waxing. W

I am so glad I found this salon.
I went today for hair color because I am pregnant and they use organic, low-​chemical hair color.
It is a small, peaceful, clean place. It is not glamorous or fancy but for me I prefer a clean and low-​key atmosphere. There is only one hairstylist. The Russian owner and her staff are super attentive and friendly.
The prices are the best I have found in South Florida.
The quality of the haircolor and haircut were great.
I will definitely return. A new and hidden gem.