If I could provide a negative star I would. The driver assigned to pick up my car never showed, I was never advised that he had canceled, and I waited three days to be assigned to someone else, which in turn I decided to cancel, which according to the contract it would not have been a breach since I did not have an assigned carrier. During the entire time Michael, the representative in dispatch, was extremely disrespectful towards me and habitually lied. The only decent person would be Siomara who I started working with, but of course there wasn’t much she could do. I was so upset and tired I decided to do some research to find out who the owner was, which is Avi Dori. I sent emails and requested by phone to speak with Mr. Dori. It had gotten so bad that I researched his LinkIn and facebook, so I could personally discuss my situation and the lack of customer service. I requested a physical call back to discuss with Mr. Dori about the situation, but of course never received one. However, I did receive an email detailing why I would not be refunded, which of course did not apply to me, because I clearly was never assigned to anyone THEDAY I REQUESTEDTOCANCEL. Also, for some apparent reason, my number became blocked by the company, and I couldn’t reach anyone, really! The situation became so bad after researching Mr. Dori I sent him a direct message to his facebook account. below. Of course he never responded. I found another company who transported my car from Michigan to Texas with no issues. I am moving again, now to the east coast and I am going with that same company. Praise Jesus!
M.C. F.
Classificação do local: 1 Hollywood, FL
THIEVES! I signed a contract for a set price to ship my car and gave a deposit. When the car arrived I was told I had to pay more than we agreed upon. I said we have a signed contract, I was told the car would go to storage if I did not pay. I told them you cannot do this I have a signed contract. I was told there is nothing you can do about it and Desiree Share hung up on me. DONOTUSETHESECROOKS!