Allstates Moving & Storage, Inc.

Wish there was a zero star rating!
My invoice is from Home Safe Moving and Storage but the debit on my credit card is this company, Allstates Moving. They confirmed on the phone that they are associated ‘sister’ companies so beware! I unwittingly went through a broker and ended up with these guys.
Ever heard of the term, ‘rogue movers’? Well that describes this company. Hiked up prices, 36 hours late arriving for pick-​up, stuff damaged, boxes crushed (thankfully only clothes in them), and belongings held ransom in their warehouse and outside my house.
I’m thinking that the time your belongings spend in their warehouse is where they get to go through your stuff and pick out what’s worth taking. Must be like Christmas comes every day.
I was also charged $ 80 for 2 mattress bags even though we provided our own!
Shaun was the driver who inflated the amount of cubic feet (even though our original booking was in pounds) and almost doubled the price (when the brokers estimate was about 20% under and would have been acceptable). It’s much easier to prove you’ve been overcharged in pounds and they don’t want that.
The shipment arrived in a timely manner, within the 15 estimated days. That’s when the nightmare started again. Because of the way they rushed the unloading, bundled items, either not numbered the items or put multiple stickers on one item, and packed boxes within boxes, it was impossible to check against their itemized list… which I had been forced to sign when they arrived or they wouldn’t have opened the van doors. Unlike the other reviewer, I did get them to carry my stuff up stairs but that cost me another $ 50 in cash outside the contract or it would have been $ 70. Missing stuff… a mountain bike and a step ladder were obvious but the driver then refused to put pen to paper and left after not noting the missing items. Then the discovery that jewelry, medication, iphones had all been taken. They shouldn’t have even seen all the small and valuable stuff as it was hidden in a small nightstand that was wrapped and packed ‘as is.’ It’s hard to not think that these items were purposely taken.
Mike (Moshe?) has promised that the missing items would be located… compensation made… employees fired and guess what…4 weeks later on the empty promises are falling on deaf ears.
The move cost $ 3,000 but with the stuff that went missing valued at about $ 4,000 this was a very expensive, $ 7,000 move!
This is nothing short of organized crime. The Florida police say they can’t do anything without a police report from the city where the items originated so first thing tomorrow I will start the paper-​chase in NC. It may bring no results but I’ll give it my best shot.

DO NOT HIRE THIS COMPANY THEY WILL DAMAGE AND LOSE ALL YOUR STUFF, LIE TO YOU, AND OVERCHARGE YOU AND STIFF YOU ON REIMBURSEMENT!
This moving company was the worst experience I have ever gone through in my life. They still to this day have not provided me with an outline of what I paid or what I got charged. I had to move all of my stuff into my place myself because their driver would not carry my possessions up four small stairs when 8 were included in the move for free.
I have an invoice that I can provide that says I was overcharged $ 414.15 and I was only refund $ 210. I also paid $ 70 for a plastic mattress cover that was never put on my mattress and they got my $ 500 memory foam mattress wet and ruined.
As I said the driver left my possessions outside in the parking lot of my building, did not go through my inventory list with me and just drove away and left before I had any idea of what was accounted for.
From what I know because I was not given any record of what they moved besides my initial inventory, they neglected to deliver a $ 900 Roland XP-​80 keyboard, $ 300 Gibson Guitar, $ 1200 Kirby Vacuum, $ 100 coffee table. Several boxes of stuff with books and video games totalling approx $ 300.
This moving company has done nothing but make my life a living nightmare. I relocated for work across the country and it has been a very difficult transition because of this. All of my lost and damaged possessions total over $ 3000 and I just want this disaster to be over… The owner and customer service people have been so disrespectful and dishonest with me telling me they would mail me a check which I never recieved and eventually stiffing me on what I was overcharged. I am a good honest customer and paid $ 3100 to this company to deliver my possessions and they have failed in every way possible… I am appalled that anybody would run a business in this manner.

my parents used this ‘company’ to move their stuff across country. once they took initial deposit, they were never heard from them again. parents had to call these people over and over to get updates. their truck finally arrived 4 weeks later, but the people that owned the truck demanded more money and of course, all in cash, under the threat of sending the truck back to its origin + extra $ 500 fine. they eventually paid under duress just so they could have their things since they were living out of suitcases.
bottom line: DON’T EVER USE THIS COMPANY.
spend the extra money to go with someone reputable and hopefully, you’re doing as much research as possible. any company that doesn’t let you pay with credit cards only is trying to dodge a bullet — they know that credit card companies would just send lawyers to deal with them. i’m adding this review because parents don’t have Unilocal account or know how to do this.