SpringHill Suites Hagerstown

Quiet and conveniently located this place is clean and affordable. A decent free breakfast and wifi are also pluses. The staff here from the front desk to housekeeping are particularly pleasant.
My car broke down and I was stranded here unexpectedly. Quazell was a real gem helping make the best of a bad situation. Her pleasant and accommodating nature was fantastic. I hope Marriott appreciates what a treasure she is. Top notch!

Forty-​something couple on way to Cape Cod. Clean rooms. Nice staff. Good hot breakfast. Great price.

This hotel was not to bad. They can add more tv’s in the room to accommodate more than one guess. It’s hard to watch the same thing everyone else likes…:). The rooms are nice and cozy but the towels and wash cloths. Why so rough marriott. Yall need to work on the texture because it was rough on my skin. That was my only down side. I had to go and buy a towel and wash cloth because marriott,‘s own were rough on my skin.

Great pool, hot tub, and workout room. Great free breakfast. Comfortable décor and loved the wetbar as part of the room. Very comfy sleeping arrangements for our big family, with a sofa bed and two queens in a sprawling studio room. Convenient near restaurants and Civil War national park sites like Antietam and Harpers Ferry. Would highly recommend.

Went back and they’re still awesome! In the middle of a renovation which should be finished in mid-​January. Our room had been finished recently and was beautiful. Everything has been or is being updated — inside & outside the rooms, lobby & dining room, too. Aside from having to wait on the elevator and a little noise, the renovation didn’t bother us.
Service is incredible here. Friendly, fast, informative!!! The entire hotel is clean and sparkling! The breakfast was perfect for me and my kids. Waffles, low-​fat yogurt with fruit and granola, cereals, breads, eggs and turkey sausage. The coffee was the best I’ve had at a hotel in years.
We’ve bookmarked this place and will make it a regular stop on our trips between NY and NC. Check Unilocal for great, local dining options. The Thai place, Finz, is just around the corner and incredible!

I loved staying at this hotel! I stayed for almost three weeks and was so impressed with the hotel, amenities and staff. Everyone at the front desk was beyond helpful. They were friendly and attentive and always had a positive attitude. The rooms were very spacious and clean! The fitness center is small but very nice. Breakfast was the only reason I didn’t give them five stars, but it’s only because I’m not a huge fan of eggs and sausage.

Pretty descent hotel. Very clean and the complimentary breakfast was nothing like mothers but it wasn’t bad!

My wife and infant daughter stayed here for 5 nights during the holidays this year and I have nothing but fantastic things to say about this property.
First off, the previous reviewer, for all her stated travel experience must not stay in hotels very often. Marriott brands are consistent across the country and Springhill is probably Marriott’s lowest end option except for Fairfield Inns. As such, you’d have to be pretty out of touch to expect room service here or have never used the internet to look at a hotel’s website before.
It would be like going to a Econolodge and complaining that there was no concierge available to book your cricket lessons.
Now that I am done ranting, we happened to arrive at the hotel at 6:30 AM on the day of our reservation. Since we were exhausted from driving through the night with our baby, I took a shot and tried to check in that early. The manager was extremely helpful and decided to check us in since it was the holidays. Bonus point #1.
We also requested a crib and within an hour a portable crib was in our room and up, making our lives much easier. Bonus point #2.
The breakfast area was just big enough to host a large number of people in the hotel. Every table was full but we never had to wait for a seat. The food itself is what you would expect from an economy hotel with a free, hot breakfast: waffle maker, bagels, muffins, sausage, and fake eggs. However, the staff were great about keeping it filled and clean and we only ate breakfast outside of the hotel 1 day. Bonus point #3.
The hotel is located right next to the Valley Mall with shopping, food court, and some bars/​restaurants. My only gripe with the hotel at all was that there is no walking path from the hotel to the mall, making pushing a stroller almost out of the question.
Overall, the staff were extremely friendly and helpful, the rooms were exceptionally clean and with free parking and breakfast, you can’t beat the price. It will be our go-​to hotel when staying in Hagerstown to visit family and friends.

2.5
This new hotel is perfect for a small corporate group to get together for a training session or a conference. A training group is what brought me out to the small town of Hagerstown, Maryland.
I arrived at the Baltimore-​Washington International airport and hopped in my company town car to be driven a little over one hour to this hotel. There isn’t much to see on the way. A lot of nothing surrounded by fast food joints. The driver told me that about 35 miles from where we were was where Gettysburg occurred. Not being the history buff I really could have cared less, but it seems that is all Hagerstown is famous for.
Upon arrival the check in girl seemed like she was the one who just traveled from one time zone to the next, very blah and uninformative. After check in I was ready to see where I was going to reside for the next four evenings. Not bad, but not WOW. I did like the swivel LG Big Screen, which never got turned on ironically. There’s a fridge in the room, which is a huge bonus for me. Long business trips means long hours and being fed over salted over sweetened food. I like to find a grocery store and load up on fruit and store the goodies I usually travel with. After checking headboard for bed bugs I had to check out the «luxury sheets» the website was raving about. Eh, no biggie, they were comf but nothing to write Unilocal about.
One huge plus, the gym I made full use of, with big screen centered next to the indoor pool. One huge minus, no room service! Don’t these people know business people get hungry too?! Thanks for the Pizza Hut recommendation but I’ll stick with the stow away fruit smuggled in my luggage.
The website makes the joint look swanky, but I guess this is swank to Hagerstown.