Ingram’s Men’s Shop

7 men rented tuxedo shirts, vests, and ties. 4 of the vests were the wrong size (two could be swapped to work) and the groom had a vest for a jacket, even though this was not the vest he ordered. The groom could have at least been made aware of this with a simple phone call, since the vest he wanted was not available is his size, but no call was ever made. The order was put in months in advance, but when the shop was called on Wednesday to confirm for the wedding on Saturday, the couple was told they had nothing and SHOULD have them in time for the wedding. They were luckily there on Friday. After all of this, when they were returned on Monday, the manager ignored me while speaking with another customer outside about unrelated topics to the business. The other employee then took it upon himself to give a refund of $ 20, that is after saying he didn’t care about 2 of the vests since they were (luckily) able to be exchanged with each other. After all of this the manager still had nerve to argue with the bride over the phone since he couldn’t understand why she was upset. Completely. Unprofessional. Period.

Whenever I’m able, I prefer to shop at owner run stores rather than chain outlets, and so when I found myself in need of a snazzy tie for a holiday party I stumbled upon Ingram’s.
I was in my wheelchair and found the store to be fairly accessible. There were a few aisles that were slightly difficult to navigate, but the salespeople were more than willing to move things or fetch things as necessary, which made it a delightful shopping experience.
I will add that they didn’t blink at my appearance, which happens in some upscale men’s stores. Some people read me as female, and I have green hair and facial piercings. I felt I was treated exactly the same as if I had been a stereotypical looking upper class man.
I don’t remember his name, but our salesperson mentioned he was the brother of the owner. He was kind, and on hand to assist without being pushy or all over us. He helped us find the perfect tie, and as someone who has a hard time tying knots, it was wonderful to find an alternative to a clip-​on — they have ties where the neck part extends and retracts with a simple pull, so the knot stays in place neat as can be. Very handy!
The salespeople were so nice and welcoming, I ended up purchasing a beautiful leather wallet and a patent leather money clip, mostly as a way of showing how much I thought of the way they treated us, and were accomodating, and that the quality of their merchandise was excellent.
They do tuxedo rentals as well as sales; although they do not carry suits or shirts in Big Men’s sizes, they do rent tuxedos in them. If you’re looking for a local place to rent your wedding attire from, I highly suggest them.
My only dissappointment was in their selection of «men’s jewelry», such as tie tacks and bars or cufflinks. They only had a small number of them in the case, and most of them were pretty standard/​boring. I probably would have purchased some if they had a bigger selection.
Overall, we had a very pleasant experience and highly recommend them.