I hired fast moving to move our belongings from nj to florida, the estimate was fine, they showed up when they were supposed to, the guys who loaded the truck did a great job, taking care of all of our stuff as if it was their own, the truck was paced beautifully, I was assured that our load was secured and safe… the only thing they were waiting on was another load to fill the other end of the truck… So here’s where everything went down hill… they picked up our stuff on June 17th of june. I was hoping they would be able to deliver everything in florida anytime around the 30th of june… maria said she would try but with the upcoming holiday on the 4th she couldn’t guarantee that… I was ok with that… to my surprise and excitement dee called me on the 1st and told me it would arrive either tomorrow or the next day and that the driver would be calling… also I needed to pay in full or the truck won’t show up, so I did… on the 2nd the truck a river and was outside our new house, everyone was excited… BUTTHEEXCITEMENTDIDN’T LAST… I noticed that it wasn’t the national van lines truck that was at our old house in nj… so before he opened the truck I had asked the driver if it was my stuff on board, he told me yes… fast moving couldn’t deliver it so they hired him to bring it down… he told me fast moving loaded it all into his trailer and that he is a no touch driver… I asked him who would be emptying the truck… he said the guys are on the way… so they show up and he opens the truck, and you would think the truck rolled on I95… the guys ran back 10 feet when the door opened… it looked like it was all going to come down… everything was just thrown in as the pictures show… boxes were all crushed, my lawn mower was upside down, all of our bike handle bars were bent, furniture was falling over… it was a disaster. I posted pics so that no one could say I am exaggerating… we had many broken items, our stuff was brought in to the house and most of it wasn’t even unwrapped, i am now the owner of about 14 new moving blankets… I immediately called corporate. .and they were concerned and shocked… they said they will report back to fast moving and I sent them pics also… I have yet to hear from fast moving, not a peep from julio, maria or dee… not even a call to say how did the move go, nothing… that should at the very least tell you what kind of company they are, they figured we got his money, on to the next victim, by the way… the load behind us was in even worse shape, just tossed in with no care… so if your looking to hire a mover, check out the pics from my move and look for a carrier that cares about customer service from start to finish. not from start till payment!!!
Daniel H.
Classificação do local: 5 Long Valley, NJ
We’ve used«Maria» and«Julio’s» group at Fast Moving multiple times and have found them to be professional, reasonable and courteous. No problems whatsover.