Retro Fitness

I liked this gym while I was going, even brought my wife and her friend into membership. At the end of my contract I stopped going and closed my account because I moved. About 7 months later I found out they had been charging me since then. I disputed those charges and they sent it into collections. Called them multiple times and they did not help at all.
If you’re going to come here you should do month to month, cause they will try to screw you over.

i like the atmosphere and employees are cool but one. their website seriously needs some work done! its the worst website ever i can never find the class schedule online and everything else on the website just sucks.
i hate the fact they dont have a sauna and instead decided to invest in tanning.
yeah the tanning is cool although ive never used it its a cool idea but why no sauna?
i want to cancel my membership because of those reasons but at the same time this gym has the best atmosphere than any other gym ive been to
i just realy hope they fix the website so i can actually see the class schedule online AND i hope they add a sauna

Place is nice, clean, desk employees are awesome !! Inexpensive gym MAYBE that is why on a 90 degrees /​humidity 110 DAY it feels like an oven in there, no cold air circulating, its difficult to work out. In group classes floors get slippery. Not to great in summer time

For the price you pay this gym is actually not bad. The equipment is fairly new and clean. The clientele is what is, typical Jersey rude and obnoxious. The main complaint I have is the A/​C never is on or they say it’s always broken. That was the excuse last year. FIX THE DAMN A/​C and keep it on!

Retro of Hackensack has become one of my homes! I always feel great about walking In the door each time I go. I’ve been teaching Zumba classes here since they built the BRAND NEW Group X Studio. Members were eager to try all the new classes and now the classes are getting better and better!
There are always fun events and giveaways going on! So far there’s been a post Thanksgiving Turkey Burner, Zumba Toy Drive, Valentines Day Partner Teaching, and more to come! VIP members get so many benefits such as unlimited classes, free childcare, tanning, shakes, and guest privileges.
Not only is Retro great but the members are amazing! They are always ready to work hard and make my time teaching such a fun experience. I look forward to seeing Retro Fitness of Hackensack grow even more.

Convenient location. Lots of parking. Great price. Recently renovated and looks pretty good! Now offers classes and new equipment. The staff is friendly and make me and my boyfriend come back. Would love it to be open a little later! Overall a good choice.

This is quite possibly the worst gym I have ever been to. The staff are all incredibly uneducated when it comes to company policies. I have been told different information pertaining to contractual obligations by several different staff members including people in management positions. It is made extremely difficult to get out of your membership even after you are passed your contract dates. I do not recommend anyone sign up for this gym as it is a trap.

The 5 stars has to do with value for money, staff, & facilities in general. Ive been coming here for years. I actually signed up before they even opened. I remember when I saw the advertisement (this is about 7 years ago now) & I came to check it out, it was a huge empty warehouse. The owner showed me around & painted his vision of the gym, I quickly saw the potential so I signed up immediately. It took about 9 months until the gym opened & ive been coming ever since. Im mention this because my review is a long term review, not a quick short term experience like a restaurant meal.
Value for Money: Its $ 20/​month with no contract. There is a new owner now (about 2 months ago) and he has been making a lot of improvements & renovations to the gym. For $ 30 month, there is a new membership that features unlimited classes, tanning, child sitting, & nationwide access. I should note the classes are new, the new owner introduced this. See my photo for classes.
Staff: The staff are mostly college students who are friendly around the gym, smile, and greet you when you come in & say by when you leave. Ive never encountered anyone rude here.
Facilities: Ive mentioned some aspects of the facilities earlier. A couple of other notes is that I like how things around the gym have their own location & not scattered around. For example, there are sections located for abs, cardio, weight lifting, training. I should also mention that they have a huge theatre with treadmills that plays movies all day. They also just purchased these new bikes that have a gaming aspect to them. The screen displays a simulated bike trail with other bikes to make you feel outside & not stationary (see photo).
There are certainly other gyms with more amenities, but for me, ive never used those, i like the basics… with extras :/

If you don’t need a gym that offers conveniences like towels and toiletries, or luxury amenities like a pool, sauna and steam room, then Retro is the place for you. You can’t beat the price — $ 19.99! Membership at my former gym was $ 85/​mth. It had all the bells and whistles mentioned above and yet I only used the cardio machines and free weights (occasionally). Which is why joining Retro made sense for me. Not to mention the savings — a whopping $ 65/​mth, $ 780 annually. Boom!
Here’s the deelio:
— There is a contract. 14 months, automatic payment deducted from credit/​debit card. (I got the first and last month free.)
— There is a $ 129 enrollment fee (bwahahahah). I don’t know a single person who paid this. You should pay ZERO!
— There is a $ 29.99 maintenance annual fee.
— Huge space, tons of equipment. Thus far I’ve never had to wait for anything, even during peak hours.
— Full access to other Retro gyms.
— No group exercise classes.
— Convenient weekend hours.
— My favorite room is the Theater Room. It’s basically a movie theater with cardio equipment. Umm, brilliant?! (Added bonus: I cancelled my Netflix subscription, so hooray for more savings!)
— Locker rooms are spacious and well maintained. Showers available, bring your own lock, towel (s) and toiletries.
— Juice/​Shake bar at front desk. Prices relatively decent. There’s even a ‘happy hour’ shake promotion. (Never tried. Make my own shakes at home.)
–Ample parking for the masses.
Thus far, my savings account and I are huge fans.

This gym is a classic example of «you get what you pay for». Actually, you get a little more, but not much. At $ 20 a month, this place is a great bargain. If you’re looking for the basics: lots of cardio equipment, lots of weight training equipment and a large space, then you cannot go wrong. beyond that, this place is NO FRILLS, bordering on dumpy. Here are what I see as the negatives:
— The parking lot is HORRENDOUS. If you value your car in any way, go join another gym. There are DOZENS of car-​killing potholes that grow larger every day. Management has told me repeatedly that they don’t own the lot, so there is nothing they can do. That’s an unacceptable response. They should be screaming their heads off at the landlords over this. It’s AWFUL. Oh yeah, a small part of the lot also floods badly during heavy rains, but there are no signs to warn you of this. The lot is constantly STREWN with garbage including broken glass.
— The gym gets really filthy in the evenings. The wastebaskets overflow, the towel dispensers run out, the bathrooms are a mess. They have a bare-​bones staff (understandable for a gym with so few amenities), but 95% of the time the staff gathers at the front desk chatting, drinking smoothies and watching TV. If I ran this business, that would not happen. There should NEVER be employees standing around when the place is a mess.
— All of the cardio machines have TVs (a plus), but they only offer 6 channels of programming (one of which is ALWAYS Fox News– ugh). Apparently, the 6 channels are programmed by whoever is working that night. One night, an employee turned off an NHL playoff game to put on the Soap Opera Channel (I kid you not). When someone complained, they were told by an employee, «sorry, but there are girls here too». That employee spent the rest of the evening watching her soap. Nice customer appreciation, eh?
— When things (other than gym equipment) break, they generally don’t get fixed. While the gym equipment is generally in good shape, more than half of the audio jacks on the cardio machines do not work. It’s been that way for over a year. The stretching balls never get re-​inflated. These are little things, but it’s a «too bad» attitude that I don’t like.
The positives:
— Good location (for me)
— It’s cheap as hell
— Never a wait for cardio equipment
— They open early and close late (weekends close a little early for me, but that’s minor)
— Most of the staff is friendly (although lazy)
— They offer very cheap babysitting during the daytime (although I’ve never used it, so I can’t speak of the quality)
They also have a smoothie bar and tanning beds, neither of which I have ever used, or ever will. It’s a health club, I go for health, not milkshakes and cancer lamps.
So all in all– this is a decent gym at a great price that could be GREAT gym with a little more care from the owners.

Clean gym. Enough equipment I do wish they had a sauna or steam room in the lockers