MJ Muccia Plumbing and Heating

I’m in the middle of a kitchen renovation and found that none of the water valves were holding. so in the middle of the cabinet installation water was running out into my new cabinets, behind the fridge and in the laundry room off the kitchen. gave Mike a call and he showed up in 30 minutes. the corrective work started immediatley while the cabinets were still being installed. Mike showed up with a fully stocked truck (none of this «i have to run to the supply house» nonsense with the meter running. All work was done in a timely and professional manner. Entire job was done in under 3 hrs. and by the way while the kitchen range was being installed we discovered that the gas roughing for my old range wouldn’t work for the new range. I raced frantically to Mike as he was driving away, explained the problem and he came right back and spent another half hour re roughing the range. Crisis averted.
thanks Mike for your prompt and courteous service. will see you again soon, Bathroom renovation is next!!!

During one of the coldest days we had, my heat stopped working and my husband was out of town. I was stuck at home with a newborn and the temperature in my house began to drop. I called Muccia plumbing I spoke with woman in the office (who was extremely helpful and nice) who sent someone over immediately. They quickly found the problem and my heat was back up and running in no time at all!

On the phone I was quoted $ 350 to install 2 ball valves… a 2 hour job tops… once finished he charged $ 450. I talked with the owner about it. I asked why the increase and he said he had to wait for the town to come turn off the water. I said $ 100 for a 30 minute wait? He said… we don’t charge by the hour, it’s by the job. But, you just said… ‘you had to wait 30 minutes… and, besides you were the one who coordinated it with the town.’ He was supposed to look into it and call me back. Never did… I asked a second plumber who was at my house shortly after how much he would have charged for the same job… $ 200 cheaper than Muccia. I would not recommend them.

We called Muccia after trying to contact my landlord’s preferred plumber several times. I’m really glad I convinced my husband to stay home and wait with me because even he felt uncomfortable with the guy they sent and said he was really shady. He wanted to charge almost $ 400 for 2 simple fixes. My landlord challenged the price of the part he quoted and we even called the company to see if he was over-​charging us. We also didn’t know about the $ 90+tax «consulting fee» they charge just to look at your problem. In the end we decided to give him the $ 100 to go away.

I had a really bad experience with Muccia. In my opinion they are not professional at all, and they charge huge amounts for sub-​standard work. They tried to fix a simple faucet, they spent almost 4 hours on the job, charged a ton of money, the thing still didn’t work and sprayed all my kitchen with water, and they wanted to charge even more to come and fix it. In the end was a simple fix that was needed. The lady who takes the calls is in my opinion as nasty and unprofessional as the rest of the outfit. My honest belief is that you should stay away of these people as much as you can.