Brooks Brothers Men’s

I should have read the reviews first before coming here. Terrible customer service. Go to Short Hills instead.

I’ve been shopping at brooks brothers for 10 years and have been to several different stores across the eastern seaboard. Never have I experienced worse customer service as I did at this location. Go to Madison ave. Go to short hills. Don’t go here.

The only time you should shop here is during a holiday sale. There just isn’t any incentive to shop during the rest of the year. You can purchase the same non-​iron dress shirts for far less at their outlet in Jersey Gardens. At this location you’ll be paying anywhere from $ 70-​$ 88 per shirt.
They do carry more suits here but if you’re like me (42R/​32W), then you’ll leave disappointed. The don’t have much by way of suit separates, and that’s what you’re faced with when you have an athletic build.
As far as their casual wear goes; I’m not a fan. I’m too young to be wearing those prints.
Much too young…

The quality is there but I only give 2 stars because the selection is very limited at this location, and the sales man is not pleasant (anger management issues.)

Perhaps I’m being too critical, but I was very annoyed w/​the customer service here.
We came here to do some shopping, and to also return a shirt that we bought at the Jersey Gardens location and did not fit. We often go to the Jersey Gardens location because 1) it’s an outlet, and 2) it was closer to our old home than Hackensack was. However, because we are now closer to this location, we decided to give this place a whirl and to see if there were different selections available.
The sales person was kind of an ass. He made a big fuss about how our shirt was bought at an outlet and how (t)his store didn’t take that merchandise… I mean, it’s a Brooks Brothers. All he had to do was a simple return…
Either way, I left to visit the Burberry store next door, and left my husband to deal with him (after all, it was my husband’s shirt). They ended up processing the return (by the time I got back), but nice stores like this are supposed to be about customer service, and that’s not to say that I have to get my way in everything, but the employee’s attitude was just very off-​putting.
I will not be coming back to this store, even if it’s a longer drive to Jersey Gardens!

I came here for a few dress shirts while the company was having one of their major sales. White dress shirts are my go-​to staple when it comes to work clothing. I like the fact that they remove a lot of guesswork. Will this tie go with the shirt? Yup. How about these pants? Absolutely.
I decided I wanted to be a little flashy, and go with French cuffs. Some people recoil in horror at the thought of French cuffs with no suit jacket, but hey, style boundaries are made to be pushed.
So, I start digging through the stacks of shirts, and I come up with exactly one shirt in my size. An attendant, after a few minutes, comes up and asks me what I’m looking for; a few moments later, he’s digging in the back for more of what I want. I like this balanced approach to customer service… unlike seemingly most people, few things peeve me more than reps that won’t leave me alone.
On the shirts themselves: I went for the normal fit, specifically the «Non-​Iron Broadcloth French Cuff Dress Shirt». I’m going to try the slim fit when I make another purchase, but I’m a pretty skinny guy, and I don’t at all feel like I’m wearing a pillowcase when I put these on.
They’re definitely made to be tucked in: They run a bit on the longer side, and there’s a visible dry cleaning instructions tag near the bottom. I’m not afraid to wear these untucked, but I’m 6’1 and most of that height is in my legs, so most shirts that would look way too long untucked on most people even out my proportions. Most people looking for shirts in this style to wear untucked should probably look elsewhere.
As far as the «non-​iron» part, your mileage may vary. Fresh out of the dryer and immediately hung, they are more than unwrinkled enough for my tastes. People with OCD will press these anyway, because nothing is perfect.
So, you’re probably wondering, are they worth the extra money? My vote is yes. I have a couple of Stafford dress shirts, picked up on sale for $ 20 a pop, and let me tell you, they haven’t held up nearly as well as these have. You might cringe at the normal prices (typically around $ 80 a shirt) but I’d say they are almost worth that much, and on sale at $ 40 – 60 they’re a no-​brainer.
I also grabbed a pair of silk knots for something like $ 4, they’re nice-​looking but nothing to write home about.
Anything else in the store I can’t really comment on. I’d like to grab a BrooksEase suit in solid gray at some point… if and when I do, I will definitely do another review, and see how the tailoring goes.
Overall, I had a good experience, and will definitely be coming back for more shirts, at the least.