Arnold Pang, DO

I have been a patient of Dr. Pang for only a year and so far he’s been great, but the front desk lost my very first appointment (I made one over the phone an entire week prior to seeing him and when I showed up for that appointment, I was informed that there was no record of me having an appointment for any day) so I had to wait over two hours to see him and I never get a call back when informed, «I’ll call you back.» My left leg has been overheating since Saturday morning and went numb just last night so I gave the office a call at 9:20am to ask if I may see him any time today. «I’ll call you back.» And… It’s now 7:15pm… No call back. Very unreliable and frustrating. Even if there weren’t any openings today, a call back was expected. Even a «how about tomorrow» would have been great.

Scheduling an appointment on their website was a breeze! I went on line to schedule an appt. on a thursday afternoon, and I scheduled a Saturday appointment @ 10am. Received a follow up call as I’m a first time visitor Friday morning. They made me feel very comfortable, which is a big thing for me. I’d say it’s been about 3 years since my last visit to a doctors office.
The wait was very short (5−10mins), and Dr. Pang came off as very patient and caring of my
condition. He was very quick to begin asking questions to conclude a diagnosis and once
confirmed, he thoroughly explained to me the available options. We decided on a plan of
action, and it seems that not much longer I was fixed of my issue!
For once, I’m not cringing at the thought of a follow up meeting next month.

I’ve known Dr. Pang since we were classmates in college. I think all of us would want to have a doctor who is both knowledge and trustworthy, not just as a doctor but as a person as well. Dr. Pang is someone I can totally trust to give his best judgement for every patient and is highly ethical in every aspect. My family hasbeen going to him for years and we highly recommend him on all levels.

Dr. Pang is knowledgeable, caring, patient, and thorough. Office visit was for stomach flu and took about 10~15 minutes, it was quick but he definitely didn’t make me feel like I was rushed. Highly recommend!
He also speaks Cantonese and Mandarin, and he has staff that speaks Spanish.
By the way, you can schedule an appointment online. I got so sick in the middle of the night only to find out my family doctor doesn’t open on weekends. Quickly searched around the area and can’t be any more grateful to see that they have online appointment system. Scheduled and filled out most paperwork online in less than 10 minutes. When to see Dr Pang in the morning and wait time was not too long either. Within 15 minutes the nurse took me in for weight, height, and blood pressure and another 10 minutes to see Dr Pang.

If I could give this office no stars, I would. First off, the location is worst than something you find in an alley in downtown L.A. They are located next to a liquor store and the inside of the office is bland; they have no welcoming signs like a normal doctor’s would have and the faces on the receptionists are grumpy as can be. Everything in the office looks like something they just threw together from a garage sale.
Second– I’ve been in severe pain for my eye infection and was promised a referral submission to see a specialist 2 days ago… only to find out that they lied to me and never submitted it. I had to contact my insurance company to find out and when I called to confront them, they said: OH! We did it yesterday already! (lie) Called my insurance once more to confirm whether or not the receptionist sent it in and of course she didn’t. Called her back and she said: OK OK WE WILL DO IT NOW! (which she didn’t). I am still currently waiting, this is day 3.
Overall, they lied 3 days straight about submitting an URGENT referral and they just don’t care about their patients’ health.
*don’t come here, you will not be treated well. I am switching doctors immediately.

Found Dr. Pang through Unilocal.Very relaxed, knowledge & pleasant dr. The dr will take his time to talk and exam you, I never feel rushed everytime when I go there. Super caring doctor. I would recommend this Place.

Dr. Arnold is a nice doctor but the front desk is a little hard to deal with. When i schedule an appointment on their own website the first time, which always showed availability within 2 days, i was told that the system worked differently than their own booking system. We need to have a right REASON AND INSURANCE in order to schedule appointment online even though i still got a confirmation email from their own website after i schedule an appointment with dr. Arnorld. So be causious about the scheduling TRICK they have! It is not as easy as it appears on the website when it comes to reality.
When my 5 months baby needed an appointment right away due to fever, i was told that the next available appointment is next week! Seriously? next week for fever for a baby even though i said i dont mind waiting as long as i can have my baby seen as soon as possible?

I had nothing but good experiences when I needed to see Dr. Pang. He actually sat down and took his time to ask questions. Never really had to wait too long to see him. I wish he could still be my doctor but unfortunately I now have Kaiser.

Great family doctor. Dr pang always shows great concern and is very caring. Always willing to fit my family in last minute. Just wish they were open for longer hours.

I don’t know why there are so many haters down there but I had the best experience with Dr. Pang — something I rarely say about doctors.
1. Make an appointment! Online or through the phone. I had to go to a doctor asap and he was the only one who had same day appointments available today. I didn’t have to wait when I came in ON TIME.
2. Know WHY you are going in. I had several things going on and he seemed rushed (that’s how a lot of Chinese people are) but answered all of my concerns thoroughly and with a smile.
3. Don’t be afraid to ask questions.
4. And he’s young. Meaning he is good friends with technology (thank god). He writes all your symptoms on his laptop– quickly I might add. And he’s able to send your prescription straight to the pharmacy too. I love efficiency!

I was referred to Dr Pang by my insurance company and had to wait over a month before I became eligible to make an appointment to be seen by him.
So, yesterday (a Tuesday) I call the office in the morning and left a message for the office to call me back to schedule a visit. Wednesday, today no one called me back. When I called the office just now 3:30 PM I was told that the office is not open on Tuesday’s and on Wednesday’s and Thursday’s they leave by 1:00 PM and no one was available to call me back because the office manager leaves early too.
Ridiculous ! If you need to see a doctor, you should at least be able to get a call back!

I recently switched him to my primary Doctor and I am very happy with my decision.
Not only is he quick to diagnose any issues you may have, he treats his patients with kindness and understanding. He has your best interest in mind. His staff are also very friendly and considerate. I wouldn’t hesitate in referring him to anyone, he is great!

Crusty dr’s office. Don’t come here unless you absolutely have to. Nothing extraordinary– good for basic ear infection etc. Cash only– I wrote check and was told to go to ATM then questioned about location of my BofA branch… as if I would really bounce out on a $ 20 co pay.
I have Aetna HMO and picked this doctor in a rush because he was fairly local and had an opening. Needless to say, I prefer to not come back. Office staff was slow and payment methods bothered me. They actually brought a clinic manager out to verify the validity of my check which I found offensive and in poor taste especially since the bank branch is like half a mile away from the doctor’s office. Being that I was a new patient, I expected better service

Doctor Pang is very patient and knowledgble. His staff is very nice and helpful. Must consider for your family practitioner.