Tap Out Pest Control

Was having a rough stretch and then the bed bugs problem hit us. My 2 year old and I kept getting bit and I had to do something quick. Called around, got quotes and time frames and everyone was over priced or just slow to get to my place. Al returned my call within 10 minute and was able to fit me into his next time slot, diagnosed and treated my place (first treatment) within 1 – 2 days. He was super nice and laid out a plan for us on how to best ensure the bugs would disappear. Have to say I’m glad I gave him a shot. He followed up a bunch, checked in on us and made sure to get rid of the pests. I would highly recommend him if you want someone who will give it to you straight and bring a personal touch to his service that will ease your mind right off the bat.

Al was great, very courteous and was able to come when we wanted, even on the weekend. Recognized bugs via picture, and I have a contract with him, very reasonable and already came back a couple times and took care of all of my concerns.

We found Tap Out on Unilocal and there was only one positive review so we weren’t sure. But I called and talked to Al who is the owner of the business. In my book, whenever you can deal with the owner, do it. And unlike the national pest control companies which are nothing but big scammers in my book — Al actually gave us a rough estimate of the price over the phone. It infuriated me that no other company would do that. They know exactly what they’re going to charge but they all tell you they can’t give you even an estimate until they see your place. So what are you supposed to do — have 10 different companies come out, waste your time for an hour each just so you can get an idea of the price? That’s why I was so appreciative of Tap Out for at least giving me an idea of the price. (And in the end, that’s exactly the price they charged)!
And the price was much lower than I had read online that people were paying for bed bug treatments. So we decided to go ahead.
Our first impression when he showed up was that he was a professional. He was well dressed — unlike the two ghetto looking guys that another company sent over — who we were actually afraid to have in our home.
He told us he would do two treatments about two weeks apart, and then if we had any problems within 60 days he would do another treatment. And he was good for his word. After the first two treatments we didn’t see anything but dead bugs. But a couple of weeks later we spotted a live one. So, I called and Al came right out a couple of days later and sprayed again. Since then, nothing!
Also, I asked what type of pesticide he uses for bed bugs and he uses the absolute best kind available today. It’s more expensive than others, but I knew when he told me, that he knows what he’s doing and he’s willing to pay to give his customers the best.
A couple of the other reviewers praised him for being so compassionate. But we weren’t looking for compassion! We just wanted someone who was competent, honest and could do the job without robbing us of every last cent we had. And Tap Out fit that bill to a T.

Thank God, no joke, for Al from Tapout Pest Control. NEVER in a billion years did I think we would ever have bed bugs but never say never. I called a few pest control companies before Al but was not happy with any of them. No one answered my questions completely nor did anyone seem to have any compassion for what my family was feeling. However, Al came out the same day I called and gave us everything we were looking for. He had such knowledge and compassion but is extremely professional when it comes to his work. We hired him on the spot without ever asking his rates, which by the way are beyond reasonable. He came two times and everything has worked out better than we ever expected. He continues to follow up with us which we couldn’t appreciate more. I can’t say enough about Al and Tapout Pest Control. I would NEVER use anyone else. Extraordinary is one word that quickly comes to mind. Thanks again. You’re lifesavers.