Gurnee Transmission

Fantastic service, couldn’t be happier. I had trouble with my Cadillac CTS and thought it was a major transmission problem. Gurnee Transmission set me up with a tow at noon and by 430 I got a call that it was just an ignition coil and it was finished. Wow, they could have hit me with anything but they took care of what needed to be done and for a fair price. Local family owned business is the way to go.

I have been using Gurnee Transmission for years. Not only for my personal vehicle, but my work trucks as well. I have never had a problem with them, and I send many of my customers there as well. I highly recommend them

Fabulous experience! Quote was free and accurate. The work was completed at the time promised and reasonably priced. As an added bonus and wonderful surprise, they took the car to the Emission Station for inspection. I highly recommend Gurnee Transmission and will definitely go back.

So pissed right now. Replaced my Acura transmission here almost two years ago. On the way home from the shop, the car started smoking. Brought it back and they had forgotten to replace the radiator cap. The day after I picked the car up, it stalled while pulling onto a busy street. Had to put it in park and then back in gear to get it to move. SOOOO DANGEROUS! Brought it back twice, both times was told it was fine. Went for emission test and failed. Was told that whomever worked on my car did not reset something. Gurnee transmission did something and passed the test. After figuring out myself that the car would always stall if not warmed up for quite some time, I dealt with the issue. Now I’m getting three lights on my dashboard and the car is jerking and jumping. Brought it back twice more to be told nothing was wrong. Third time was told they reset something and it should be fine. It’s not. Brought it to the dealer and the machine said torque converter clutch sellenoid so brought it back to the shop again. Now I’m being told they fixed two sellenoids for free last time because it was failing third gear. (First time I’m hearing this) and that now it’s failing 5^th gear. How is that the problem when it’s having issues going slow? The front desk woman is so rude. They’re offering to fix it now for $ 900 but why pay when they never fully repaired it last time? I’m so livid right now.

Outstanding diagnostic skills! Had a very odd misfire situation on my vehicle and they nailed it, first time. Fair prices and honest proprietor. No interest in selling work that was not needed. Highly recommended.