Panera Bread

Great location and ordering through the drive-​thru was very easy. The coffee was nice and hot and their chocolate chip cookies are the BEST!

Always friendly, always fresh. Just don’t kid yourself into thinking it’s special. it is not.

What they serve at Panera is no secret. There’s an endless number of locations across the US. What sets each location apart is service and while this store was spotless at 6:45 when we arrived and the staff was friendly, the outcome of our order was disappointing. When going on fishing charters we frequent Panera often. It’s much better than Subway and opens at 6am so we can often grab breakfast and lunch to go.
There were three of us. We all ordered lunch sandwiches and breakfast items, and if I remember correctly our bill totaled roughly $ 40, possibly a bit more. The pastries tasted great, as they always do. The sweet tea was fine. However, after waiting 15 minutes for our order to be completed, we walked out to the car and realized their forgot one of our breakfast sandwiches. We walked back inside and they apologized, letting us know they accidentally gave it to a customer who drove through the drive through. It would only take 10 more minutes to make a new one, they told us. We were late for fishing and had to leave (without them offering a refund).
While ordering sandwiches (the trainer took our order) we asked for the mayo and spreads/​etc to be put on the side. She said that was a good idea as they would be sitting in a cooler all day and could get the bread mushy. The trainer (cashier) asked for it to be on the side and gave us packets of mustard/​mayo/​etc. Four hours later we stopped the boat to eat lunch and had to throw all our sandwiches to the sharks: they were mushy and covered in mayo.
More than half our order wasn’t eaten because it either didn’t make it into our bag or wasn’t edible due to the wrong items being given to us. Sadly, we were starving and drove to Jason’s Deli near the airport on our way out of town. I’m sure this isn’t the normal Panara experience, but unfortunately it was ours. And, I’m not a guy looking for a free meal voucher. I eat out three times a day, five days a week and more than 300 days a year. My reviews are always truthful or I’d lose credibility. Hopefully, management can use this review as a lesson for the staff, because this isn’t the Panera experience we are used to.

I am a chain restaurant person. I like knowing what to expect.
We ate lunch here during our Pensacola Beach vacation. Although a little pricey, about $ 40, we were happy.
I got the turkey blt with avocado and broccoli-​cheese soup. Sandwich was good. Soup was heavenly. I also love their French bread.
Husband got the Asiago steak sandwich. He said it was okay, then I microwaved it, and he liked it a lot better. He said the baked potato soup was okay but liked mine better.
One kid got the PBJ and a banana. She was happy. The other kid got the Mac&Cheese and ate it all.
I am definitely willing to pay more to know that the food is clean and healthy. I love Panera!

My wife and I eat at this location about once a month. The food is okay and reasonably priced. On our last visit I was shocked when the young lady «cleaning» the tables wiped the table next to us with used napkins that the last customers left behind. Worse she had another employee following her that she was training. Needless to say I don’t believe I’ll be going back if this is the type of standards they are maintaining at this location.

Loved this location! It differs slightly from other Panera Breads that I have visited in that it has a more modern feel to it as well as a drive-​thru. All the staff was helpful and friendly.

Love Panera Bread, but this location’s drive-​thru service rarely gets our orders right.
Make sure to always double check your order before driving away!

Terrible service, sandwiches are minuscule and no coffee on a Sunday morning! WTH!
Did not get our order right!!!

I got a pick two. A Greek salad and a broccoli Cheddar soup which were decent. But the salad was small at this Panera (I have been to other Paneras) and my salad was murdered with dressing. And the soup was watery. And this place would not let me get a bagel as a pick two item. Also my salad was full of my least favorite «red onion».

So happy that this place has come to Gulf Breeze. Same fresh sandwiches made to order. The drive thru line was a bonus, but I did not want to utilize it because a friend and I wanted to sit and eat. Love the add a cookie/​pastry for .99 cents deal. I would have given the place 4 stars but when the school across the street let out and all the kids poured into the place it got a little «crazy” — back packs everywhere, no tables and loud – thought I was in the school cafeteria. Best to go before the nearby school lets out.