The Drain Surgeon

Backstory:
After a pipe busted underneath our home and our landlord thought he could nickel-​and-​dime the repair with an unlicensed contractor, we spent 8 long days dealing with said unreliable/​unprofessional/​incompetent idiot, who actually made the problem worse and ruined a bunch of drywall in the process.
Enter The Drain Surgeon, who not only showed up early, but re-​plumbed the entire house in 1 day and did an OUTSTANDING job. Nothing but friendly and professional, and I’d use them again in a heartbeat. I highly recommend them.

Mr Coleman took the time to ensure genuine customer satisfaction. Thanks for taking the time to do that. It means alot. I will definitely consider service in the future.

I had a problem with a cheap/​builder-​grade outdoor spigot on my TWO-​YEAR OLD home. I tried to repair it myself… FAIL. I called five different plumbing professionals, but Drain Surgeon was the only one willing to come out on a Friday!
Their tech came out and did a very thorough inspection (even removed siding). My spigot interior and exterior connections were so poorly constructed, he convinced me to go with a ‘yard hydrant’ as a better option. He was up front about the cost, and even recommended buying the hydrant myself (Lowes/​Home Depot) to possibly save on cost.
He returned the next day and finished the job. He did exactly what he said he was going to do, and he did not cut any corners!
This was my first time ever needing to call on a professional plumber, so I can’t vouch for their prices on all services. However, for all the tracing, problem-​solving, and DIGGING/​TRENCHING that my issue called for, the cost was very reasonable.
I’m going to do some bathroom renovation work in the future, so I’ll keep you posted on whether the second job went as well as the first!

We called three other plumbers in town to get quotes for replacing our water heater. The first told us that they couldn’t do the work. The next two gave us quotes for what it would cost but when we called to have them do the work they never called us back. A friend referred us to The Drain Surgeon. It was pretty late in the evening when we called and a technician was at our house the next morning. Hunter would have done the work that day but we needed to contact our bank first. Once that was done he was back at our house the next day to replace our water heater. Also, they did an excellent job cleaning up after themselves. Had I not been home when they arrived I would not have known that they had been there (except for the fact that I now have hot water).
Long story short, had we called The Drain Surgeon first it would have taken two days to replace our water heater instead of two months.

We came across a leak on a Friday evening and were frantic to find someone to find the cause.
What I appreciate about the Drain Surgeon is that they answered the phone and were able to show up to the house within the hour. The young gentleman brought all his tools and tried his best to figure out what was causing the leak.
Once we found it he gave me a quote to repair the pipe. I am no pipe repair expert but his quote seemed pretty high and I told him I would contact him in the morning if we decided to have them repair it or find someone else.
Long story short the builders plumber was able to come out on the weekend and fix the leak. We were out of warranty so he charged us for the repair.
The Drain Surgeons quote was 7 times what we actually paid. That is a huge difference in price.
Even though I appreciate their quick response I am shocked at the price they quoted us. So before you go with them and it isn’t an urgent issue I suggest you get a second quote.

Expert, very quick diagnosis and service. Didn’t miss a beat, and even diagnosed the problem over the phone correctly. Highly recommended!