I always forget this location is in Oakwood Mall. I never come in through the mall at the JC Penny’s entrance or shop in there for that matter. This place proved to be helpful today though. I purchased a ton of stuff at Sephora in Lakeside mall a while back and needed to return some things after buyers remorse kicked in. The employee working the counter graciously issued me a refund while we discussed using a setting spray on your makeup brushes to get a good application of your eye shadows. Trust me ladies it works! This location although smaller than the on in Lakeside Mall has everything you need… perfumes and all the makeup fixings(NARS, Urban Decay, Smashbox, Anastasia Beverly Hills, etc etc.).
Jillian R.
Classificação do local: 2 New Orleans, LA
The girls at this location need a serious customer service seminar/workshop. I was in this very tiny location for half an hour before any of them approached me to see if I needed help. It was a busy Saturday so I understand not being helped right away, but I was not even greeted until I was about to leave. At that point the only help I needed was directions to the MAC cosmetics counter so I could give my money to a business that actually cares about their customers. Get it together Sephora!