U.S. Bank

Stay away from US bank they will nickel and dime you to death. If you do not have an account with them but you have a check drawn on their bank they will charge you $ 5. God is one of the worst customer service ideas I’ve ever heard. They absolutely do not care about their customers otherwise they wouldn’t be charging $ 5. When I called customer service they equated themselves to a Walmart. Again dale way from US bank. Take your banking to a credit union you’d be much better off and it will absolutely give you better customer service. When I called the lodge a complaint the customer service rep didn’t even bother to ask my name or phone number or ask if I like somebody to call me I had to suggest it to them at that point I knew that they didn’t care.

So I went in here with my wife to close out our joint accounts as well as my individual checking and savings accounts. We waited about fifteen minutes to be seen and then the lady helped us get everything situated and said that it was all completed. We even signed documents stating we were authorizing the closure of our accounts.
Just today I found out my accounts were never closed at all. They are instead sitting there overdrawn because US Bank charged an account maintenance fee on all of my accounts overdrawing them. How incompetent can you be that even though I sat in front of a personal banker and even signed forms to close ALL of my accounts that two months later they are still open.
People out there… NEVER GO TO A BANK especially US Bank… instead go to a CREDIT UNION where they don’t try to rob you at every turn with insane interest rates, unreasonable account fees (hidden ones) and spam your inbox and mailbox with junk mail. CREDIT UNIONS people. That is where you want to go.
They have lost my business forever and because of this I am now closing all loans and lines of credit I still had open with them. I will NEVER use this wretched bank again.
INCOMPETENCE!!!