Performance Plus Painting

Responded to the ad on Craigslist by e-​mail. Michael called me back and we discussed my project at my rental. Arranged a time to meet the following morning… he was a no show and a no call. This resulted in a «no hire» for me.

Michael and team were excellent to work with from start to finish. They went above and beyond the task at hand to ensure they left my wife and I pleased.
Can’t say enough about PPP. They will be our first call when the next job comes calling.

After a careful review of the PPP website, I felt sure that this was a business that I wanted to bid on repainting our condominium. I had several interactions with owner Michael Knight via email including pictures of the inside of the unit. Michael Knight came for the estimate as planned on a Friday at 2pm. He measured, took even more pictures of the condo, talked shop, gave us ideas, and seemed quite amiable and pleasant. He promised a written email estimate «By tonight or first thing tomorrow morning.» That did not happen. I emailed him again on Saturday afternoon asking about the estimate. No response. I gave him the benefit of the doubt thinking that he may have been extra busy — and waited until the next business day. No response. I emailed him again five days later and asked about the estimate. Continued no response. I asked him if there was any particular reason he had failed to provide a written estimate as he promised. I mentioned that it didn’t sound like how a professional business does business. No response.
So, I’m left without any idea. Except this: His Facebook page lists several religious «likes» and references to «The Bible» and such. While I have absolutely no objection to any of these things that Michael Knight appreciates, I must wonder if he has failed to provide a written estimate because we are gay. It has happened before. And apparently, it has happened again. While I appreciated my interaction with Mr. Knight and the knowledge that he provided, I will never respect anyone who: (1) Fails to do what he promises or (2) Fails to provide the estimate because I am gay. There is no amount of integrity or response in those sorts of actions. Michael Knight and Performance Plus Painting do not deserve the business of anyone who holds justice, equality, and fairness to be values in their lives.