No Way Jose

I have been here three times. This is by far and away the best Mexican restaurant in Greenwood. Very subtle and flavorful dishes. The Chile rellenos are outstanding. Very nice fajiitas. Everyone who has eaten here with me has been mightily impressed. A big step up from the restaurant that used to occupy this space. The service is not first rate but nothing like the experience of other disgruntled reviewers.

We came to what we thought was a restaurant but which turned out to be a sports bar (tonight, that is. We’ve been here several times before, when it was, indeed, a restaurant). Everything was fine until football came on TV — then the manager refused to have the the volume turned down on the TV closest to us. Mind you, there are 10 or so TVs scattered throughout the place. We were simply asking for the volume on ONE TV to be turned down so that we could hear the Mexican music.
The manager moved us to a back room (which tonight happened to be empty) and this was appreciated. HOWEVER, he was a poor listener and was argumentative, stating, «Everybody wants to watch sports… it’s our policy that all TVs have to have sports.» We certainly didn’t want to watch sports, and he didn’t poll other customers; instead, he just repeated this mantra over and over. Our server was very sympathetic but was ultimately helpless to convince the manager to compromise. A good restaurant has BOTH good food and good service. We felt insulted and so, sadly, we will not be back.

The food is great, but the service is horrible. Our waiter only came to the table twice. We ask for water and got it toward the end of our meal. Then we had to go to the register and get our ticket and still messed it up.