Logan’s Roadhouse

Waitress was too busy smoking to get our food. After waiting for over an hour, she came out with our food smelling like a wet cigarette. The food was decent. We had to wait 15 minutes on the waitress to pay our bill.

Great service by Jill! She was wonderful but our steak was cooked the wrong way. My husband asked for medium well and it came out too bloody so we sent it back. The manager came and apologized and took it off the bill. The second time it was brought back, it was rare! Hardly brown on the outside and red all the way through. Ok whatever. No big deal so we send it back again. It’s a half hour til closing at this point and were the last ones in there. Well all the waitresses and cooks keep staring at us like we’re inconveniencing them. And the manager wouldn’t even come apologize for the bad steak the second time. Jill, our waitress tried to get her and she came back and said the manager already took it off the bill… whatever. I will still go back but customer service throughout that whole restaurant needs to be more professional!!! Jill was absolutely great tho!

We were disappointed to realize the beer price went up and when we asked about the 2 for 14.99 special, we were told it is still available but they don’t pass out the menus.

We always have a consistently pleasant experience when dining at this Logan’s Roadhouse. The atmosphere is upbeat, but the music isn’t loud at all, which I find to be rare for similar restaurants (e.g. Texas Steakhouse blasting country music). The wait staff are attentive and positive, and seek to make your experience fun. Our waitress was especially nice to our small children, despite our large party on a busy Father’s Day. The rolls are awesome — we always pack up 3 – 4 in a to go box when we leave. I’m not a steak connoisseur, but I have not experienced any problems with my food at Logan’s. I switched it up and got the breaded buttermilk chicken and mashed potatoes and gravy — sooooo good. The serving size was so big that I saved half of it for later. My Coke with grenadine was mixed just right. Our large family party had a great time and we felt well taken care of on this particular visit to Logan’s.

This was a spontaneous last minute dinner idea, and my mother’s treat — so I can’t comment on pricing, but menu prices looked standard for these types of steak chains. The service was outstanding, I wish I could remember our server’s name.
We dined May 1^st after going to mall and before seeing the Avengers at the Greenwood theater because my mother flew into town and unexpectedly asked if we had time to join her and my sister for dinner. (The movie started at 8pm, so the male server would have been working at 7pm.) We were able to eat a steak dinner in time to see the movie, thanks to the outstanding efficiency of the server. (My mother and sister stayed.) Service was friendly, efficient, knowledgeable and outstanding. Food came out perfectly prepared and was tasty. I had never dined at a Logan’s before (even though there’s one near my house), and I was impressed with the menu’s variety.
I recommend for family get-​togethers and dining after Greenwood mall trips and movies. Very pleased with timing, service and enjoyment factors.

Update: I was contacted by the management of this location asking for me to «give them another chance». Reluctantly I agreed. This Mgr. said they would e-​mail some vouchers over. Guess what? They couldn’t even get that right. Vouchers never arrived it’s been over 2 weeks.

Second time here and second visit is what kept me. The bacon cheddar cheese burger is amazing !! It’s a bacon cheeseburger with basically a fired cheddar cheese party that just melts in your mouth. It’s $ 10 but worth it. You can’t have a good restaurant experience with out the drink. The first time I dined in a had a Mimosa that I loved !!! My he second time the waiter recommended the moonshine sampler. You can choose 4 different types for $ 7.00 best sampler I ever had. Me and my date shared the sampler which gave us two drinks for $ 3.50 good size too. I have to say the first time was mediocre but me and my date seen that burger the last time and had to try it. Now I will be a repeat customer. The manager on duty both times came to the table to check on us and that is another reason I will continue to visit. It definitely shows you care.

The staff is very friendly and the service was quick but the food was not worth the price. We had to have the ribs comped for being too dry, which the manager was very nice about. We probably won’t be returning to a Logan’s anytime soon.

pretty good experience here. food well prepared. friendly service. not much for beer selection. wife and mother in law got the salmon i ordered 6 oz sirloin. no big complaints.

Trying to order take out just now and I was put on hold for over ten minutes — I gave up. I couldn’t even enjoy the hold music because it was crackly and kept cutting in and out. Going to find someplace else for dinner tonight. Bummer.

Honestly, I didn’t expect much from Logan’s but I got a gift card for Christmas and decided to use it. I was pleasantly surprised. First off, our server, Sue, did a great job keeping drinks full and bringing us whatever we needed. I had the 8 ounce sirlion, cooked medium, with a mushroom skewer and caesar salad. All of it was good. The sirloin was well spiced and cooked perfectly. A bit tough but that should be expected with a sirloin. My son had the fried cheese bacon burger. I wasn’t sure there was a way to make a bacon cheeseburger less healthy but they figured it out. However, it was our choice to get one and it was very good! My other son had the chicken tender dinner which he thought was very good. While I didn’t order fries, I did «sample» a few from the kids’ plates. They were really good. Fried and seasoned perfectly. Including tax and tip, it was about $ 50 and was really pretty good for that price. We’ll go back.

I love it. They serve all the things i need for a good meal at this place on the cheap
1. Steak
2. Potatoes
3. Corn
4. Rolls
Whats not to love. Don’t over complicate this Unilocal world. Good starchy food, friendly environment. I’m in, and so should you.

I have been to the most expensive steak places in town, and for your money Logan’s is really top notch. I am not a chain diner, at all! But I do love this place. They send me $ 5 off $ 20 and buy one get one coupons via email all the time and you can’t beat it. I never get anything other than the 8 oz sirlion cook medium rare. It is always a perfectly cooked decious thick cut steak! I get a baked potato and salad and they bring you rolls till you can’t move. I know, I know… LOGANS? But you are a Unilocaler! Believe me, it is fantastic each time I go. I have gotten a few other things and they are never as good as that 8 oz sirlion. Nothing over medium rare though! I have seen the medium cook steak and it is not the thick cut I like. Try it for yourself!

I consider this place to be a step up from Texas Roadhouse, but not *quite* as good as Outback.
The kitchen was a bit off when it came to timing this past visit. The salads came out first (which may have been server error) and then the appetizer came out a few minutes later and our food pretty directly after that. So to prevent our entrees from getting cold we ate them. But nachos don’t reheat well so trying to take the remainder of our appetizer home was a waste. Next time we’ll make sure the server gets the app order when they take the drink order. I have a feeling everything went in at once to the kitchen.

I don’t know how the other people here lucked out. This was our worst dining experience ever. Maybe it was the waitress and cook’s first day? There was a long wait, then a longer wait for the waitress to get our drink order. The drinks came all wrong. Some had no drinks, other received a white wine instead of a red, and on. Some salads came out, others did not. My salad was not how I ordered it. The steaks were all cooked wrong and 3 people did not even eat their steaks because they were so bad (after 1 bite.) We didn’t even ask for a box for the dog. Nothing was offered to correct it; the waitress just took the plates. Then we just wanted to get our bills, and of course, they were all wrong too. There were only 2 bills, and we explained 3 times how to split them (2 on 1 bill, 4 on the other — they were split 3 and 3.) So, being the lone vegetarian who only drank water, having to pay some someone else’s filet and wine just topped it all off. It all ended with a bunch of family members trying to be nice and not make a big deal about the bill but everyone left with bad feelings. I usually always tip 20% or more, but I cannot condone a place that charges $ 30 for a steak and won’t even assure it is done right or the customer is happy with it. Complete disaster.

Pretty disappointed in the last couple of trips here. Incorrect sides were served both times and one the ordered appetizer was never delivered. The meat quality is sinking as well. I ordered an sirloin last time and it was barely recognizable. However, the service and food has been very good in the past, so I haven’t written them off quite yet.

Pretty good roadhouse resturant. Pretty good beer and wings too. I wouldnt recommend getting their salads, they are precut and not fresh unless you order them at open. Pretty good service and free peantuts!

Great food… great service! The baby back ribs are delicious… meat falls off the bone and sauce is sweet and Smokey.

They have good deals on food. They have peanuts to eat while you wait. (And that might be a while). They have onion pedals which are good as an appetizer. It’s located outside the mall. It’s usually quite busy.

I have been to this Logan’s a few times, but the last few times were wonderful. They have this deal where you get an appetizer, two meals with two sides, and a dessert… all for $ 20.00.
My wife and I always get the chopped steak, onion pedals, and cheese cake. Its really good. More food than one person can eat!
The best time to go is for a late lunch or really early supper. Outside of that, you will have to wait in line.