OGGI 5

A new OGGI 5 store opened in Boca Raton, FL. I am from out of town and was shopping in the area. They have some very cute clothes; but be careful because, A, they are very high pressure and, B, there are no returns allowed for credit, exchange, anything. The owner and saleslady work as a team, telling everyone that everything looks great on them and that I was so small, which was part of the sales pitch. The saleslady told me to wait until the customers who were at the counter talking with the owner left and then to ask him his best price; she told me I was lucky the owner was there that day as he would make good deals. They said that the sales going on that day were incredible because the «regular store» had the same items at a much higher price. After I bought several items, I realized the return policy is NO RETURNS, NO EXCHANGES, NO STORE CREDITS for sale items (which everything is on sale) — highly unusual and a red flag. When I got home I Googled the brands on two of the items I bought and I found nothing on them online. There is no tag with laundry instructions on some of the clothing, either. I also Googled the «regular store» and saw no items similar to what I had bought at the «sale» price. I do not feel they are very honest.

What a clothing discovery! Women’s casual yet elegant French and Italian ready to wear, picked by someone with exquisite taste. A welcoming and savvy woman offered me a coffee. I immediately relaxed. Discerning, she understood my size and taste as we browsed the stunning collection. Many sizes were available so their stock seems to be large. There were edgy fashion forward hand bags, and sublime jewelry. Absolutely no pressure to buy. I felt they gave me all the time in the world. Like visiting good friends. My girlfriends are excited to see this store as winter is nearly upon us!

When I shopped at OGGI 5 I wanted to try on 3 items of clothing. Unfortunately, there were two high pressure sales persons who kept putting clothing in my room and other customers rooms and insisting that we try them on, totally disregarding privacy. One saleswoman was begging me to try on clothing that I did not want but insisting that I looked fabulous in it. She insisted that I needed to try a new look and she intimidated me. In the end, I bought some things that did not fit when I got in front of my own mirror. When I tried to return them within the week, I was only given store credit instead of a refund. This policy was not posted in the store but only on the receipt. This will be a loss for me, as I never want to go in that shop again. It will be a loss for them because I will be sure to mention it to my friends. Why do retailers think this is a good business practice? If I spend money on your clothing, it should make me happy and I will do your advertising for you.