Tint Solutions

I had one window tinted. I had to come back a week later due to a sound while rolling the window down. They sliced/​ripped off some tint at the bottom of the window that was loose and causing sound. Now there are scratches on the tint and you can see where it was ripped off. The bottom edge is uneven and jagged. I asked to be refunded so my third trip to tint this single window could be to another business. They declined. They tried to blame the problem on me and then on my car. I may take it back in a 3^rd time or I may just lose what I paid and go somewhere else to get the job done right.

Wanted to get my car tinted and was using Unilocal and google to search for auto window tinting in Upstate, SC preferrably Greenville. I was trying to go by reviews, which there were very few. After making some calls and most locations being booked up for weeks, I took a chance with Tint Solutions 120 Laurens Rd, Greenville SC, 29 617. Big Mistake, HUGE. Not only was it a waste of time, but a very negative and unappealing experience. −7÷5 Stars Still looking to get my car tinted, only requirements? Be courteous, customer service driven and do a good job. Thanks.
tl;dr
Called ahead for an appointment to get my 2014 Honda Civic Si fully window tinted. Was told the rates and explained there was no need for an appointment, just to come in and drop the car off for the day. When I brought my car in I was greeted by an employee who seemed very nice and knowledgeable. I decided on the most expensive package they offered was told they would have it done that day, but they would work it in the other appointments they already had. (I called to request an appointment from the get-​go mind you.) I had managed to arrange a ride back home and a ride back to the shop when it was finished. I waited out the day and after 5:00 PM I called and asked what the status was as their hours stated they closed at 5:00 on the door and online. The phone was answered by a gentleman who claimed to be the manager and also was the first person to be very rude over the phone and almost seemed frustrated a customer would call to check on their vehicle status. I asked if my vehicle had even been touched today and he stated they had not had time. I expressed my discern as I had been content with dropping it off later at a scheduled date and time to ensure the service was completed.
I went to pick up the vehicle, the manager was verbally rude to me at the counter, arguing with me about what was said about the car and that they did not guarantee it would be done. Which was a complete lie as I specifically asked for an apportionment if necessary. After feeling extremely disrespected and finding out I was speaking to a manager I requested the name and number of the owner. I was refused the owners information and name, I was told there was no reason for me to contact them. There was a live camera on their reception area and just as this argument was ensuing the phone rang. The owner had called and asked to speak to me directly, when he did, he was just as nasty and disrespectful as the gentleman behind the counter. I ended up hanging up on the owner as he was just relentlessly screaming at me. I left the location and started to drive home, within 15 minutes my personal cell phone was ringing. The owner had taken my cell phone from the new customer information and called me directly. Instead of offering to fix the situation, he inquired about my threats to post a negative review and contacting the BBB. I told him I was no longer interested in his services or his terrible treatment of customers in which he responded «Are you refusing to allow me to help you?» I responded that I was not refusing assistance, just that he was clearly not offering any. He began to go into a long drawn out lecture where I was unable to speak to to his consistent «explaining» of his years in the business and making excuses for his manager. After five more minutes of this I had enough and ended the phone call. If you go to this shop, do not expect exceptional service with the finished product nor customer service. When you search for places on google for window tinting in S.C. Upstate, not much comes up, but this is not the place to go. Five star google+ rating is a hoax. BEWARE.
EDIT: I have contacted the BBB and added this business to their records. They are not partnered with the BBB. Also posted these reviews where applicable. They are true and 100% accurate, I can be contacted to confirm.

These guys do GREAT work. This is, by far, the best and fastest tint job I’ve had done.