Signature Nails & Spa

I went to this shop for the second time since I have been in this area. The first time I was not very impressed because they seem to be vey rushed about the services and somewhat abrupt with you when you ask questions. Well this time took the cake. I came in with my teenage daughter. When we walked in there were only 3 nail techs and one client. The guy nail tech told us to be seated and he did my nails while another tech did my daughters. I asked him for the Gel nail polish with a French Manicure and he was going very quickly for my taste but I did not complain. While being seated there were 2 African American ladies that came in 10 minutes behind us and when asked about services he barely looked up, but asked them sort of nastily what they wanted and one of the girls said we want two manicures and he told them well its an hour wait and I looked at him like really? there is no one here and being a former entrepreneur it’s no way I’d turn down money that comes right through the door no matter what. He immediately tried to explain that the other tech was doing a pedicure and it was gonna be a minute but I was not liking the vibe. A few minutes later a Caucasian lady came in he was abrupt and told her twice that someone name Hannah was not there which I assume was another Nail tech. She proceeded to sign in on the sign in log and said I need a pedicure and did not respond and he said nothing to her. A few minutes after that entered 3 more Caucasian ladies and he told them pick your colors as they ask for services, meanwhile he is still working on my nails and my daughter is still getting her done as well, he quickly hurries to get me out his chair and he puts two coats of the gloss on my nails without allowing me to dry them on the hot air fan but sitting me under the neon light stand and my nails were still wet I set five minutes maybe more and got up put a dab of lotion on my dry hands and noticed my nails were smudge. I was completely upset so I went to the counter to pay and he looked up and asked me loud and rude what do you need? I said to pay you so as he approached and I handed him my credit card I then showed him my nails he frowned and gave me my card with my receipt so I told him sir my nails are not dry and they are messed up he spoke rather forceful and rude and in a condescending way what you mean your nails are not dry so I got loud and said they are messed up and he ignored me and walked away and I saw two ladies staring at me and my nerves were bad so I walked out before a scene insured. He then told my daughter you can go from what she said as she came behind me quickly. TO SAY THAT I WAS PISSED IS AN UNDERSTATEMENT. Anyone knows me knows I spend money on my nails and hair and I keep my appearance at a top 10 because I believe a woman should look how you feel, but this was too damn much to be insulted, disrespected and ripped off all in one setting. To add insult to injury this place has a slightly veiled prejudice to it and I witness this as well as I was one of the victims. I went to another shop called TLC and had a Great experience and the ladies where very nice and friendly and engaged in conversation with everyone. The nail tech that clean off the mess from the other shop said to me ma’am I highly doubt that was Gel polish because Gel polish dries fast and you would’ve been on your way well she made me a believer because after my tech was down she wiped my nails as I’ve seen so many other techs do in the past that I forgot and the polish was dry and my nails were beautiful. These ladies were also professional telling clients the wait times and asked them nicely would they like to wait versus asking them to come back. I will never go here again and advise anyone of color don’t waste your time going there because you will come out feeling very disappointed.

I went here with my fiancé. We both had pedicures and manicures. After we are soaking our feet, they asked if we want to remove callus, and others. We said yes. They said there will be additional. They also gave a book with their services. The technicians also very interested into my personal life than focus on their work. I came from Chicago where nails salons gave several prices for different services that they are provided. They didn’t/ don’t give their client a book. Our services finished less than an hour and did not feel pamper. My nails were not look great.

Unfortunately, I got the male nail artist for a manicure. He was looking at his phone while he pushed my cuticles back. Because he was not paying attention, he cut the cuticle on my ring and pinky finger on my right hand. So, they started bleeding. I washed my hands right afterwards, so hopefully they won’t get infected, but he put something like acetone on the bleeding fingers to stop the bleeding which hurt like a mother. All the while, never saying anything or smiling. Only coarsely addressing a woman waiting to get a pedicure. Never said we’re finished. Just got up and walked away.

My roommate and I went here today to get pedicures. We walked into the salon and there were people waiting, so we asked them how long they were told the wait was and they said 45 minutes. So we sat down to wait, and one of the workers came up to us and told us to follow her to the back for the pedicures. Confused, as there were 4 other ladies ahead of us, I told her that they were before us, to which she motioned for me to stop, don’t worry about it. Basically, this woman was letting us go before the ladies that were told to wait 45 minutes before we had even arrived, because they were African American. Appalled by this obvious show of racism, we told the other ladies that were waiting that we were leaving, and they followed fully aware of what had happened. We refuse to let this blatant form of disrespect go unacknowledged; it should not be tolerated by anyone, nor should a person feel entitled to act in such a superior way.

We were in town for a wedding and I needed to get a quick mani/​pedi. This was a perfect spot, they take walk-​ins and I was in and out in less than an hour. $ 40 mani/​pedi quick mani/​pedi was exactly what I was looking for and was exactly what I got.