Response Team 1 – CRC

I have used Response Team 1 twice (about to be 3 times). They have a high quality of work, excellent customer service, and the best pricing. They were initially recommended to me by my insurance company (USAA) after I woke one morning to find bullet holes in my dining room. It was such an emotional time for me. I called Sean and he came out right away. He was very concerned for how I was doing and assured me the work would be fixed quickly. James came over soon after and patched up the holes good as new. His work was of the highest quality. Sean called me throughout the process to make sure everything was to my satisfaction and also just to see how I was doing. Payment was always the least important thing to them, and if I recall correctly, I had to track them down and tackle them just to get them to take my money. At that point, I really felt as if they were more like a group of friends or really good neighbors, rather than a company that needed to secure their bottom line.
The second time, I called Response Team 1 to fix a pretty major hole in my ceiling. Again, the service was fast and it was James who came over and worked his magic on my drywall. James is such a great guy. I asked him a few questions about minor home repair not related to the service call and he gave me lots of instructions for DIY and even lent me some of his materials. Sean checked in with me personally to see how everything was going.
I feel like this level of customer service is unheard of in modern times. This company is a huge asset to the Greenville community. They treat you with kindness and make you feel like you are the most important thing on their schedule, even if you have the smallest job imaginable. I would have paid three times what they charged just to get that great customer care. But as it is, they are the best priced in town. Win-​win! You gotta call them!