Visionworks

I can’t recommend VisionWorks enough!
I make this Unilocal account to just to give this review to VisionWorks. Both my husband and his stepfather had amazing experience of buying glasses in here (each ended up buying 2!). We live near Raleigh area, and when we visit relatives in Triad area, I ended up buying two pairs of glasses due to the overwhelming recommendation despite the distance (Raleigh-​Greensboro).
A week after I received the glasses, I feel dizzy and everything looks 20% shorter. Apparently, the optometrist I went to before prescribed an unnecessarily stronger lens prescription. So the current optometrist provides a doctor’s order to remake the lens, though he didn’t sure the eyewear shop will honor it because the previous description is already pretty old.
Due to the long distance, we were just able to come back 3 months later after purchase on last Sunday. Apparently, we were 5 days past the return window time. The lady who spoke with us says that she will try to speak with her manager and have him call us on Monday.
We got a call and he said that they would remake the glasses with no additional fees! Also, due to the distance, they are willing to post the glasses to us at no additional fees too! Thank you VisionWorks! You just got one happy and loyal customer. We will come by again the next time we need any new glasses.
*Note: the lady who adjusted our glasses understood our words and was very precise in adjusting our glasses (angles, distance, etc), which is not something easily done. This is coming from engineer working with a fine measurement all the time.

Convenient hours (open weekends too!), convenient location, prompt, wide range of glasses selection, and excellent, very friendly customer service. especially Sam! Highly recommend