Carter’s European Auto

I have been using Carters for years and Jason and his staff are great! It’s hard to find a mechanic that you can trust and Carters European Auto is one of them. They give you an estimate upfront and keep their word. If you have a European auto and are sick of getting ripped off from your dealer you really need to check these guys out, you will not be disappointed!

Where to begin… they sold me a car that would not pass state inspection! They promised that the car would it just needed to be driven for a little until the CO sensor blah, blah, blah. I drove it for a bit and brought it back so they could clear the check engine light and give me my sticker. They gave me a loaner car for the day, I live two hours away, and spent the day in Portsmouth. They called around 4:30pm and asked if it would be a problem if I could bring it back tomorrow cause they just couldn’t get to it today. I told them that I was taking the loaner home for the week. I went down at the end of the week to pick up my car and it had a sticker on it and they said that it was all ready to go. So off I went… and about 20 miles down the road the check engine light came right back on. I was so sick of dealing with these slick talking sales and repair guys and one playboy blond that I just kept driving. Turns out it was never my CO sensor at all, it was one of the catalytic converters (there’s three on the car). So add on another $ 650 to the cost of the car. Thanks Carters!