I do not know the experience of this vet, but my recent call to their office has left me annoyed and bewildered. I just read an article online about some SCUMBAG(and that is polite) who shot a cat(GRandpa) with a pellet gun. The article was appealing for money to help the vet bills. I called their office to enquire the health of the cat. My first concern is always an animal that has been badly treated(I work for an Animal shelter) and needs help. It was my intention to send a check towards the Vet bill. The woman that answered the phone Sarah, said she could not tell me anything without the owners permission. I told her my intention was to send some money, also that I live on the other side of the country and work for the animal shelter. Because the Vet’s office were not even prepared to tell me whether the precious cat was alive or dead my check, unfortunately, will not be forthcoming. If the cat is alive please tell the owners I hope he makes a full recovery. Sometimes just plain old common sense should prevail. SERIOUSLY what harm can someone on the other end of a phone, calling from the other side of the country do!!!